SERVICE MANAGEMENT ITSM REPORTING jobs in UNITED KINGDOM, United Kingdom

to day activities to support the IT Service Management function. You will also be responsible for key ITSM reporting... as well as the IT Service Management ticket queue and you will support the IT Service Manager with all activities pertaining to ITSM...

management processes (ITSM), guardrails, tools, and frameworks executed across IT and Supplier teams. Reporting to the Service... service components and collaborate with technical teams. Understanding and experience in IT service management (ITSM...

change management process Implement KPI measurement & reporting Desired Skills: ITIL® Functional Process Consulting...® Process owner/manager experience Hands-on work experience on at least one Service Management tools like ServiceNow, Summit...

Job Title: Senior IT Service Reporting Analyst Job Type : Contract/Permanent Job Location: London , UK... Job Description: Primary Skill: a.Graduate (minimum), BE/B. Tech preferred b.Hands-on work experience on at least one Service Management...

complex environment. Awareness of ITSM practices, and experience of enterprise service management practice Ability to employ...Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new...

transition activities, such as service release management, service change management and post implementation review within agreed... The Service Change & Release Analyst is a member of the Service Change & Release team and is accountable for delivering...

will have experience in: Service Transition: ITSM, ITAM, infrastructure, networks, and security transitions. Stakeholder Management... with cross-functional teams. Reporting: Provide regular progress reports. The successful Service Transition Manager...

with you. Become a Technology Service Desk Team Leader Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role... with ITSM management. ITIL or SDI Certified 👉 Being a great leader As a great leader with wonderful people skills, you'll...

delivery expectations and reporting to management. Prioritize urgent issues and collaborating with IT and Security teams... with all Corporate, Global IT, Security, and Service Management policies, procedures, and directives Achieve metrics in support...

availability is adequately covered Status reporting on Service Desk agreed KPIs to Tech Management and the wider Leadership Team... team, as agreed with Service Desk Management Monitoring team performance targets and activities Ensuring that staffing...

ITSM project to ensure that the Service Desk adopt ITSM service model Reporting: Preparing regular reports on service... Management and leveraging service desk tools and software. The role The Service Desk Manager will be responsible for managing...

and relevant software applications (ITSM toolsets – ideally ServiceNow) Service Management process and lifecycle management...Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination...

to showcase how our ESM solution unlocks transformative field service management. Craft compelling proposals that position... within the service management domain. You possess a deep understanding of enterprise service management best practices (ITIL...

IT Service Management (ITSM) Service Integration and Management (SIAM)... (written and verbal) with the client, partner, and account team on project status. Reporting and Metrics Management: Report...

with you. Become a Technology Service Delivery Team Lead Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial... with ITSM management. ITIL or SDI Certified 👉 Being a great leader As a great leader with wonderful people skills, you'll...

experience with ITSM tooling Experience delivering Continual Service Improvement Understanding of customer management / service... ITSM tooling or Business Intelligence reporting Defence or Public Sector experience A recognised Project Management...

, and promoting continuous improvement in the modern desktop service landscape. Additionally, you will need adept reporting skills..., ongoing performance management, and a solid grasp of IT service management principles. To excel in this position...