SERVICE MANAGEMENT ITSM REPORTING jobs in LONDON, United Kingdom

is currently seeking a hands on ITSM Service Designer to join them on a new implementation of an Enterprise Service Management... Mnagaent (ITSM) and in-depth understanding of service management tooling used to deliver services. This role is largely hands...

change management process Implement KPI measurement & reporting Desired Skills: ITIL® Functional Process Consulting...® Process owner/manager experience Hands-on work experience on at least one Service Management tools like ServiceNow, Summit...

Job Title: Senior IT Service Reporting Analyst Job Type : Contract/Permanent Job Location: London , UK... Job Description: Primary Skill: a.Graduate (minimum), BE/B. Tech preferred b.Hands-on work experience on at least one Service Management...

complex environment. Awareness of ITSM practices, and experience of enterprise service management practice Ability to employ...Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new...

, and promoting continuous improvement in the modern desktop service landscape. Additionally, you will need adept reporting skills..., ongoing performance management, and a solid grasp of IT service management principles. To excel in this position...

of role: The RTP INT Technology and Operations role is a senior management role, with a reporting line to the RTP INT Entity... models to meet the margin growth and service excellence and live operational management needs of RTP International customers...

across the rest of the Informa Group divisions. Reporting to the UK & EU Head of Onsite Support Services within the Service... Assist with reducing legacy ticket backlog processing and service level fulfilment asset management process and procedures...

to drive service improvements. Offer specialist advice and support on IT-related issues, ensuring the effective management... you can impact in this role: Work in a team of 5 reporting to the Group IT Service Desk and NBO (New Bakery Opening) Lead...

and logical state management in the configuration management database (CMDB). Ensuring all incidents, service requests... and manage all incidents, service requests, problem tickets and change management.. Demonstrable experience of working in...

and Management: Lead, motivate, and manage the service desk team and external consultants to achieve excellence in customer service... and technical support. Develop team members through coaching, training, and performance management. Service Management: Oversee...

Managed service reporting. Develop and oversee communication plan between our customers and partners. Monitor and report... expertise with emphasis in Service and Incident Management Ability to work with technical leads to develop solutions...

Service Reporting team, you will be responsible for defining the reporting requirements (ITSM reports and dashboards... achievement. Whilst the IT Service reporting team will support by providing underlying ITSM data and reporting, it is the...

, Change, HAM, CMDB, Knowledge, Service Level etc. Hands-on work experience on at least one Service Management tools... learning attitude and willing to work in team environment Secondary Skill: SIAM or multi-vendor IT Service Management...

Control-M job scheduling toolset. Job and agent management, configuration and reporting out on success/failure. Job creation..., our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through...

, and reporting. Trend analysis of alerts/events within toolsets and aggregation platform. Working with incident management, problem... to improve offered service. Previous media industry environment an advantage. Monitoring toolset and ITSM qualifications...

experience of CRM, Service management or ERP systems Proven experience of managing data via Excel Excellent customer service... – with strong telephone-based skills Keen to progress and learn e.g. reporting or development Team player Good time-management skills...

Management team is seeking a dynamic and motivated individual to join us. As a member of our ITSM team, you will be responsible... to chart Worldpay’s path to being the largest and most-loved payments company in the world. About the team Our IT Service...