SERVICE MANAGEMENT ITSM REPORTING jobs in UNITED KINGDOM, United Kingdom #2

We are building a world class IT Service Management (ITSM) team from the ground up, using technology and knowledge to empower... to join the rapidly growing international Governance, Improvement & Reporting (GIR) team, with a focus on driving Worldpay...

to ensure support readiness Reporting progress to key stakeholders in a timely manner highlighting service and financial... management skills that aid successful knowledge transfer and service readiness ITIL4 Foundation Level Excellent planning...

for monitoring and reporting on the performance of the services and solutions. Job title: Service Architect... Service Management, IT Service Design and IT Service Architecture consultancy services to clients (both internal to Capita...

will have experience in: Service Transition: ITSM, ITAM, infrastructure, networks, and security transitions. Stakeholder Management... with cross-functional teams. Reporting: Provide regular progress reports. The successful Service Transition Manager...

with you. Become a Technology Service Desk Team Leader Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role... with ITSM management. ITIL or SDI Certified 👉 Being a great leader As a great leader with wonderful people skills, you'll...

delivery expectations and reporting to management. Prioritize urgent issues and collaborating with IT and Security teams... with all Corporate, Global IT, Security, and Service Management policies, procedures, and directives Achieve metrics in support...

is adequately covered Status reporting on Service Desk agreed KPIs to Tech Management and the wider Leadership Team community... with Service Desk Management Monitoring team performance targets and activities Ensuring that staffing levels are maintained...

availability is adequately covered Status reporting on Service Desk agreed KPIs to Tech Management and the wider Leadership Team... team, as agreed with Service Desk Management Monitoring team performance targets and activities Ensuring that staffing...

to showcase how our ESM solution unlocks transformative field service management. Craft compelling proposals that position... within the service management domain. You possess a deep understanding of enterprise service management best practices (ITIL...

and relevant software applications (ITSM toolsets – ideally ServiceNow) Service Management process and lifecycle management...Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination...

with you. Become a Technology Service Delivery Team Lead Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial... with ITSM management. ITIL or SDI Certified 👉 Being a great leader As a great leader with wonderful people skills, you'll...

experience with ITSM tooling Experience delivering Continual Service Improvement Understanding of customer management / service... ITSM tooling or Business Intelligence reporting Defence or Public Sector experience A recognised Project Management...

, and promoting continuous improvement in the modern desktop service landscape. Additionally, you will need adept reporting skills..., ongoing performance management, and a solid grasp of IT service management principles. To excel in this position...

a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service / Change... request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes...

and evolution of service reporting. Skills and Experience: Tangible CV evidence of having worked in ITSM Service Delivery... Service Management, both within the development life cycle and in service delivery. Working knowledge of ITSM Tooling...

, and that they are kept informed of change roadmaps Essential Administration or super-user experience of Service Now ITSM and CRM... and learn e.g. reporting or development Team player Good time-management skills Benefits We’re bold and brave when it...

and logical state management in the configuration management database (CMDB). Ensuring all incidents, service requests... and manage all incidents, service requests, problem tickets and change management.. Demonstrable experience of working in...