SERVICE MANAGEMENT ITSM REPORTING jobs in UNITED KINGDOM, United Kingdom #5

manner and are protected through expert risk management. Trading for over 20 years, it’s experience that makes us leaders in... and vendor supplied applications. Effectively record and monitor progress of all incidents and service requests raised into the...

development of the existing Problem Management process as part of Continuous Service Improvement initiatives. On Call escalation... improvement Preferably ITILv4 or equivalent service management experience at scale and familiarity Experience in leading...

and services to drive business growth. A full-service provider of multi-cloud technology and expertise, DoiT combines the power... with $2B cloud spend under management, DoiT works alongside more than 3,000 customers in 70 countries. At DoiT, you'll...

: Reporting to the EUC Manager, the Service Request Analyst is an excellent team player and communicator who will work primarily... into our customer. Key responsibilities: Accepting and assigning tickets and tasks in the ITSM toolset Tracking and monitoring...

development of the existing Problem Management process as part of Continuous Service Improvement initiatives. On Call escalation... improvement Preferably ITILv4 or equivalent service management experience at scale and familiarity Experience in leading...

and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping..., Integrations and Cloud Management. The ITOM Technical Architect works on a project team, reporting to the Project Manager...

This is a combined operational based position operating within the IT Service Management team. Many of the... reporting to IT line management on activities and results Proactively work and coordinate with relevant stakeholders (within IT...

, with excellent knowledge of ITIL best practices and IT Service Management (ITSM). The role is ideal for someone who... Plus and Access Control improvements. Use your knowledge of ITIL to ensure continuous improvement of IT Service Management in the...

will play a crucial role in supporting our project management functions by assisting in project documentation, reporting... internal report creation. Deputise for the PMO Manager where required. Support the Head of Service Management...

automation), Freshmarketer (marketing automation), Freshservice (IT service desk) and Freshteam (HR management system... account management professionals. Extensive understanding of emerging customer service (CX) industry trends, including...

automation), Freshmarketer (marketing automation), Freshservice (IT service desk) and Freshteam (HR management system... account management professionals. Extensive understanding of emerging customer service (CX) industry trends, including...

This is a combined operational based position operating within the IT Service Management team. Many of the... reporting to IT line management on activities and results Proactively work and coordinate with relevant stakeholders (within IT...

: Incident and Request Management through our ITSM toolset Service Now Contribute to and maintain a support knowledge base... renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills...

responsibility for line management of the engineering team, service management and service improvement. Responsibilities... as follows: Line management of the system engineers and senior engineers including Service Management which includes...

responsibility for line management of the engineering team, service management and service improvement. Responsibilities... as follows: Line management of the system engineers and senior engineers including Service Management which includes...

, and reporting. Trend analysis of alerts/events within toolsets and aggregation platform. Working with incident management, problem... to improve offered service. Previous media industry environment an advantage. Monitoring toolset and ITSM qualifications...

Control-M job scheduling toolset. Job and agent management, configuration and reporting out on success/failure. Job creation..., our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through...