SECOND LINE SERVICE DESK jobs in UNITED KINGDOM, United Kingdom #2

1st Line Service Desk – 160/day Inside IR35 – Dartford (Full Onsite) – SCC FLEX CONTRACT We are seeking a proactive... and reliable 1st Line Service Desk Contractor to join our client’s dynamic IT team. This role is ideal for a problem-solver...

if you have: Proven experience in a technical support role, preferably in a helpdesk or service desk environment. Who are we? We exist...­­­1st Line Junior IT Engineer Following an internal promotion, Aerial Direct are looking for a 1st Line Junior IT...

Desk with the relevant service level target applied. Carry out system/staff Adds, Deletes and Transfers in line...To provide high quality second line engineering support to the business, managing calls assigned to the central IT...

and efficient 1st Line Support Technician. The role of a 1st line ITEE support technician involves proactive management... and troubleshooting of first-line incidents and requests. The position requires independent work, handling tickets for review...

peripherals Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support... a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business...

on service desk issues and escalation to 2nd Line as required. It is a great opportunity to build on your technical skillset... Support Engineer with a solid technical background and passion for problem-solving. Working alongside the wider Service Desk...

and deliver results within agreed SLAs. Timely reporting of progress on service desk issues and escalation to 3rd Line.... You will be delivering exceptional customer service for cases which have been escalated to you by our 1st line End User Support Engineers...

and patient manner. This position will go quickly so if you are an IT Support Engineer, 1st Line, 2nd line, second line, Desktop... Support, Helpdesk Engineer, Service Desk or Technical Support Engineer and based in or around High Wycombe and have a full...

Responsibilities: Provide first and second-line support via telephone support, email, live support, in-person walk-ups and managing... Service Desk/Desktop role in a Customer Service environment Good to have: Professional qualifications: ITIL v3 Foundation...

. Integral to the success of this department is our award-winning IT Service Desk. This customer-facing team is the single point... months based in the Service Desk team. The student placement role is highly varied, as the successful candidates...

. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing... of Service Desk Processes, policies, and documentation. Focus on continual service improvement. Infrastructure & End User...

, reliable, affordable and that provides great customer service to everyone. Brief Description We're looking for a brilliant... story, or a social media hit at 20 paces, enjoy a fast pace, turn a technical briefing into a 90-second video or a short...

: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk... for a 1st Line Support Technician for a fantastic organisation based near Dundee. This is a full-time permanent post...

infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support for all trading and back-office... platforms offered by Marex to both internal and external client base. Support business users offering second and third line...

Systems Service Desk and provide first line response including, where possible, action to resolve the problem or escalation... to second or third-line support. Perform day to day maintenance and housekeeping of the company’s finance systems including...

infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support for all trading and back-office... platforms offered by Marex to both internal and external client base. Support business users offering second and third line...

Engineer | Second Line Support | IT Technician | Technical Engineer | Service Desk Engineer | Tier 2 Engineer | Help-Desk...We're looking for an IT Support Engineer (1st/2nd Line) to join a well-established and trusted managed service business...