SECOND LINE SERVICE DESK jobs in UNITED KINGDOM, United Kingdom #3

and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over... and engineering work. You will be joining the team that runs our “breaking news” desk at South Western Railway. We love...

shift patterns (8-4.30, 9-5.30 & 9.30-6). What I need to do: Provide second-line technical support to internal teams... ad-hoc projects alongside your daily responsibilities. Support the service desk team with tasks including investigating...

Management Framework (ERMF) and activities, and for providing independent second line of defence (2LoD) oversight for Traded... Undertake independent second line of defence (2LoD) review on the new product proposal and design from the market risk...

high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system. Additional... employees. A city so good we had to double down! In 2023 we have opened our second Hoxton in Amsterdam, this time based in the...

This role specifically provides first and second line technical support to our customers (major water utilities) using... background, to provide front line support to assist with resolving technical queries and issues they experience with our products...

and second line technical support to our customers (major water utilities) using our leading-edge Remote Telemetry Devices (RTU... range of applications and geographical regions. A customer focused role with a strong technical background, that will provide front line...

customer outcomes. Specific focus on delivering second line oversight of the Capital Markets Business activities across the... of product/service related materials such as marketing materials, presentations and product brochures are in line with regulatory...

basic troubleshooting using VNC or RDP Have experience working on first/second line of service desk. Have a customer...

customer outcomes. Specific focus on delivering second line oversight of the Capital Markets Business activities across the... of product/service related materials such as marketing materials, presentations and product brochures are in line with regulatory...

to be comfortable doing the following: Second-line support Ensure applications are functioning correctly. Manage customer liaison..., pro-active feedback, and customer queries from service desk ticket creation to resolution within agreed SLAs. Advanced...

The Multi Skilled Engineering Shift Lead will provide leadership for the shift team and safely deliver a service... and effectively with the rest of the Building Services team and other airport functions and teams at all times. Provide first line...

knowledge. Responsibilities Responsible for leading the second line Technical Support solution and escalating to third line... to non-technical users. Customer-centric mindset with a passion for delivering exceptional service and support...

enquiries via phone and email, focused on service excellence and revenue optimisation, operating within departmental SLAs... and compliant quality of work in line with company, industry and legal requirements. Solely responsible for managing all P...

supporting users both remotely and desk-side, with most of your work being escalated from our IT Service Desk. You'll support.... About you The successful candidate should have experience of the following: Demonstrable experience working in a Second line IT...

system Communicating with second- and third-line support and escalate service issues to the appropriate level for swift... once the new facility is ready in 2026) An exciting new vacancy has opened up for an IT Service Desk candidate. Be a key...

infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support for all trading and back-office... platforms offered by Marex to both internal and external client base. Support business users offering second and third line...

responsibility for the Oracle Fusion support team of 8 staff covering first and second line support activities and requests Leading... service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support Stakeholder engagement...