SECOND LINE SERVICE DESK jobs in LONDON, United Kingdom

IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service... and communication skills with a solid technical background covering Second Line Support with some Third Line...

are met and issues are resolved promptly. Service Desk Analyst - London Providing first / Second line support to internal and external...We are seeking a dedicated Service Desk Analyst with a keen interest in technology and problem-solving abilities. The...

. How will I spend my time in this role? Maintain high performing service support functions including an outsourced IT Service Desk..., Desktop Support, and second line Support. Owner of the Incident, Request, Change and Escalation processes, ensuring high...

of gelato - we did not need any persuading to make it our second home in the country. The Hoxton in Florence will feature 160... of departmental costs and ensure that all expenses are kept in line with budget guidelines, managing and control housekeeping stock...

is also required. Your responsibilities will include, but are not limited to: Running the service desk and resolving 1st-2nd line support calls and ensuring... and doing first and second line support while working with the customer, so hands on experience...

infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support for all trading and back-office... platforms offered by Marex to both internal and external client base. Support business users offering second and third line...

high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system. Additional... employees. A city so good we had to double down! In 2023 we have opened our second Hoxton in Amsterdam, this time based in the...

solutions. Act as second and third-line support in undertaking tasks assigned via Service Desk. Support, execute... Warehouse Developer will implement, support and maintain Financial Data Warehousing solutions in line with the Company...

with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering first and second line support activities... Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary...

. We place a premium on meeting our customers' high expectations of our products, maintaining our excellent service level track... growing self-service capabilities of the Platform. The Business Support Manager has responsibility for managing the day...

. We place a premium on meeting our customers' high expectations of our products, maintaining our excellent service level track... growing self-service capabilities of the Platform. The Business Support Manager has responsibility for managing the day...

to others What we would like, but not essential: Experience of working in first-, and second-line roles within agreed Service Level Agreements Experience in... and second line technical support to staff, assisting with hardware and software problems via phone, email or onsite...

· Collaborate with vendors and other 3rd-party support teams · Provide general second-line support of Windows environments as part... where appropriate · Mentor Service desk team to provide better support of the installed application base. Key Skills and Experience...

and SaaS implementations. Provide effective second and third line support resolving incidents escalated from the Service desk... line with current strategy. Ensure service availability, security, and performance drives the function's activities...

Designation SPECIALIST No. of Positions 1 Experience 2.5-5 Years Skill (Primary) DWP-FSS-Desk Side... Services Qualification B-Tech Expected Date of Closure 28-May-2024 Employee Group Business Line FT...

Line deskside IT support service for the London offices, including Microsoft desktop technologies, basic hardware... Targets. Promote the resolution of incidents into Service Desk where possible, by assisting colleagues unprompted and pro...