SECOND LINE SERVICE DESK jobs in CENTRAL LONDON, United Kingdom

enquiries via phone and email, focused on service excellence and revenue optimisation, operating within departmental SLAs... and compliant quality of work in line with company, industry and legal requirements. Solely responsible for managing all P...

Soho House

in supporting users both remotely and desk-side, with most of your work being escalated from our IT Service Desk.... About you The successful candidate should have experience of the following: Demonstrable experience working in a Second line IT...

University of the Arts London

with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering first and second line support activities... Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary...

Critical Project Resourcing