SECOND LINE SERVICE DESK jobs in SCOTLAND, United Kingdom

and mostly operating at a second line support level, managing issues through to resolution. You'll deliver exceptional customer service...2nd Line Support Analyst Job working remotely and in the Watford office as part of the growing support service team...

and mostly operating at a second line support level, managing issues through to resolution. You'll deliver exceptional customer service...2nd Line Support Analyst Job working remotely and in the Watford office as part of the growing support service team...

Desk with the relevant service level target applied. Carry out system/staff Adds, Deletes and Transfers in line...To provide high quality second line engineering support to the business, managing calls assigned to the central IT...

on service desk issues and escalation to 2nd Line as required. It is a great opportunity to build on your technical skillset... Support Engineer with a solid technical background and passion for problem-solving. Working alongside the wider Service Desk...

and deliver results within agreed SLAs. Timely reporting of progress on service desk issues and escalation to 3rd Line.... You will be delivering exceptional customer service for cases which have been escalated to you by our 1st line End User Support Engineers...

, reliable, affordable and that provides great customer service to everyone. Brief Description We're looking for a brilliant... story, or a social media hit at 20 paces, enjoy a fast pace, turn a technical briefing into a 90-second video or a short...

: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk... for a 1st Line Support Technician for a fantastic organisation based near Dundee. This is a full-time permanent post...