are passed to the relevant second and third line teams where applicable Proactively manage backlogs of requests and incidents so.... RESPONSIBILITIES Delivering World Class IT Service, use a range of systems and tools to: Understand customer needs in phone...
Burberryare passed to the relevant second and third line teams where applicable Proactively manage backlogs of requests and incidents so.... RESPONSIBILITIES Delivering World Class IT Service, use a range of systems and tools to: Understand customer needs in phone...
Burberryand second-line issues. Logging information on Service Desk software and raising a ticket. Providing updates to customers...-disciplinary IT service provider and consultancy with a nationwide presence. Encompassing general and specialist remote IT support...
Estio Technology Recruitment