SECOND LINE SERVICE DESK jobs in ENGLAND, United Kingdom

Service Desk Analyst - 1st Line Support Programme Name: LCST Location: This role will require you to work ‘on site... Desk Analyst - 1st Line Support to join the Team in Bristol, UK. Responsibilities: Provide first line customer support...

resolution of more complex enquiries by: o escalation to second line support teams o informing the Service Desk Supervisors... Duties and Responsibilities: The Service Desk Analyst is a member of a busy team providing out-of-hours first line support...

Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT...Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited...

IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service... and communication skills with a solid technical background covering Second Line Support with some Third Line...

are met and issues are resolved promptly. Service Desk Analyst - London Providing first / Second line support to internal and external...We are seeking a dedicated Service Desk Analyst with a keen interest in technology and problem-solving abilities. The...

: The role To provide first and second line IT support services through the IS Service Desk. Delivering the highest level... to coordinate the provision of second line support through the IS Service Desk. Provide first and second line support, updating the...

Service Desk Team Leader | Remote | £50,000 | I have the pleasure of working with a technology partner who specialise... in working with those in the Health Sector. They are looking for a Service Desk Team Leader to join their team...

and develop valuable skills that will set you up for success. Our Joint ICT Service Desk are responsible for much more than call... logging and first-line support. We work across traditional ICT boundaries by providing second-line desktop and project support...

REQUIRED: SERVICE DESK LEAD - SC CLEARED LOCATION: FT ONSITE IN WINCHESTER OR LEICESTER DURATION: 12 MONTH INITIAL... service. *Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) *Perform software...

Responsibilities : Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical... support to Lexmark International’s key Managed Print Service customers. The agents on the desk will act as the first point...

are passed to the relevant second and third line teams where applicable Proactively manage backlogs of requests and incidents so.... RESPONSIBILITIES Delivering World Class IT Service, use a range of systems and tools to: Understand customer needs in phone...

are passed to the relevant second and third line teams where applicable Proactively manage backlogs of requests and incidents so.... RESPONSIBILITIES Delivering World Class IT Service, use a range of systems and tools to: Understand customer needs in phone...

second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support... make more informed decisions for difficult jobs. You will be the Desk Side and Technology Support Team Lead is the...

and second-line issues. Logging information on Service Desk software and raising a ticket. Providing updates to customers...-disciplinary IT service provider and consultancy with a nationwide presence. Encompassing general and specialist remote IT support...

Job Description 1st Line Support Agent (Help Desk) Birmingham Ongoing Temporary position £15.03 per hour Total...: A large Birmingham based Leisure Organisation are currently recruiting for experienced 1st Line Technical Support Help Desk...

This role is critical to our business with service desk being one of the most common customer interactions.... We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality...

peripherals Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support... a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business...