Role: Service Delivery Lead Customer: Thomas Millers Opportunity Type: Permanent Location: London, UK - Onsite... ITIL Certification is must. Job Description * Need am ITSM process expert who can define interaction points between app...
N Consulting UkJob Title Service Desk Team Leader 5561 Job Ref No 5561 Salary £30,000 - £34,000 Start Date ASAP... Subtitle Service Desk Team Leader Contract Permanent Location Peterborough Service desk...
Global Technology Solutions.Strong customer service orientation c.Passion for analyzing problems, driving continuous performance improvement d.Comfortable... packs by the agreed reporting timelines and schedule which include measuring & tracking of Service Performance & Governance...
FalconSmartIT. Experience using an ITSM Helpdesk platform. Proven experience of providing excellent customer service. Robust troubleshooting..., purpose and respect. Ownership and Accountability I am accountable for our success, goals and my individual performance...
Tech21.Vendor Management: Manage relationships with IT vendors and service providers, including contract negotiation, performance... ensuring the performance, security, uptime, and availability of critical IT and operational services across various...
Robert Halfuse of ITIL processes and standards in the delivery of this function to agreed service levels, performance indicators, targets... to a high standard. Working alongside our IT Service Desk, the AV team are responsible for the ongoing development...
University of Stirlingabreast of new technologies, industry standards and trends and the MS365 roadmap. The enhancement of our ITSM tool... (FreshWorks FreshService) for process automation and request fulfilment. Managing the incident and service request support queue...
British Transport Policeof ITSM processes in operations and to lead service performance to defined standards and SLAs. IT Change Management - run... complex, of a large scale and with high customer demands. The role will require coordination of IT service provision...
DHLthe IT Service Management (ITSM) market segment and its connections to sales and marketing, and driving go-to-market... more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable...
Freshworkswith ITSM systems and a good understanding of ITIL best practice. It will also include providing support to customers... Providing consultancy day fulfilment and professional service day estimates Keep up to date with all aspects of the...
Charterhousethe IT Service Management (ITSM) market segment and its connections to sales and marketing, and driving go-to-market... more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable...
Freshworks. Demonstrated understanding of IT Service Management (ITSM) principles. Our Inclusion Commitment: We are passionately committed... with opportunities to work from home Annual performance bonus scheme Workplace pension scheme Gym Flex - discounted gym...
Acacium Groupus towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees..., and optimize performance in the dynamic landscape of information technology. We empower teams to optimize performance, enhance...
LogicMonitor: £47,683-£52,426 (dependent on skills and experience) What you’ll be doing: Incident and Request Management through our ITSM toolset Service... data and service statistics Your skills and experiences: Understanding of Engineering PLM toolsets (Teamcenter...
BAE Systems's performance and development. You will own and deliver the service improvement programme that runs under the continuous... support service provided to Advania UK internal staff by the internal support team Enterprise Business Systems including...
Content+Cloud’s performance and development. You will own and deliver the service improvement programme that runs under the continuous... support service provided to Advania UK internal staff by the internal support team Enterprise Business Systems including...
AdvaniaCustomer Relationship Management (CRM) – eg Salesforce IT Service Management (ITSM) – eg ServiceNow Warehouse Management... better outcomes for our clients, helping our people to realise their potential, and doing our part to transform performance...
Turner & Townsend