ITSM SERVICE PERFORMANCE AND jobs in United Kingdom

Job Title: ITSM Functional Consultant Job Type: Contract \ Permanent Job Location: London , UK... Job Description: ESM Senior Functional Consultant Role Overview Senior ITSM Functional Consultant, a self-driven individual who...

Role: Senior Service Performance Analyst Location: London, UK(Hybrid) Duration: Permanent/Contract... and ability to interact with a diverse business user community and changing environment The Senior Service Performance Analyst will lead...

Role: Senior Service Performance Analyst Location: London, UK Duration: preferably Permanent – if contract, then 6... preferred Practical experience as ITSM Lead with at least 4-5 ITIL® processes including Incident, Problem, Catalog, Request...

, and the desire to dream big makes for great candidates. Job Description What you get to do in this role: The Performance... Support team focusing on Performance and instance availability. This includes being the last point of escalation within the...

that contractual service requirements are met including pro-active management to ensure Service Performance SLAs are met. Ensuring... and system performance, with reference to the Service Level Agreement. Provide trend analysis work and ensure that management...

: Lead, mentor, and manage a team of IT service desk technicians, ensuring optimal performance, professional growth... and effective resolution while adhering to service level agreements (SLAs). Analyze service desk performance metrics, identify...

IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month... 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role...

service stream Experience of Mi reporting and development of MI system reporting to provide enhance visibility of performance... of engineering services, operations, and compliance delivery across the account. Follow EMCOR best practice to provide service...

that the Customer Service Support and Operational Relationships, Service Assurance and Transition, ITSM processes and the 24 x... under the P&E model and also an operating entity for six current international real time ‘live service’ markets as part of the...

performance and provide statistics and reports to the IT Service Desk Manager as required. Ensure that the company complies... receive and respond to incoming telephone calls, e-mails, office walk-ups and service desk tickets regarding issues that arise...

to ensure optimal coverage. Conduct performance reviews ensuing that service standards are being achieved. Incident and Request... Improvement: Utilise ITIL best practices to continually assess and improve service desk processes, tools, and performance metrics...

Head of IT Service Delivery Law Firm London - Hybrid We are recruiting on behalf of a global law firm requiring... a new Head of IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities...

the asset register within the ITSM Platform for end user equipment Take ownership of sending service outage and planned... experience across borders and service lines. Job Description Purpose of the Job Working within ITIL Framework, the Service...

the asset register within the ITSM Platform for end user equipment Take ownership of sending service outage and planned... experience across borders and service lines. Job Description Purpose of the Job Working within ITIL Framework, the Service...

Oracle Fusion Service Lead - Finance Group Technology Permanent | Full Time Office location: Orange Tower... to join our team. The role We are currently looking for a Service Lead for Finance to join ITV’s Group Technology team. The...

management and service transition processes. Strong understanding of ITSM frameworks, such as ITIL, and their application in..., negotiation, performance evaluation, and relationship management to ensure value, innovation, and service excellence. Service...

, Design reviews & Readiness Assessments to assist the delivery of a new ITSM approach. Support the definition of the Service... Reynolds IT Service Management Specialist Bristol/remote 6 months Up to £650 per day - inside IR35 (Depending...