ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations... and Cloud Management. The ITOM Technical Architect works on a project team, reporting to the Project Manager and Practice...
Manning GlobalChange Management experience for the business and service teams. Partner with project sponsors & stakeholders to define..., governance, reporting and risk management. Qualifications, Expertise and Attributes Essential experience and proven track...
Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes... an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled...
Michael Page& internal management) Manage Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling..., Skills and Abilities: Knowledge of ITIL Service Management Excellent customer service skills Continues to build knowledge...
Champ Cargosystemsreporting on key service desk management metrics & KPI’s. What we’re looking for Key Skills & Experience Deep experience... to enhance and achieve them. Exceed user expectations and excel at service delivery through statistical analysis, reporting...
Clarksons