SERVICE DESK ANALYST jobs in NORTHAMPTONSHIRE, United Kingdom

: The role To provide first and second line IT support services through the IS Service Desk. Delivering the highest level... maximum return on the IT investment. Main responsibilities On a rota basis staff the 'IS Service Desk' during core working hours...

Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third.... Working hours: 09.00-17.00 (Hybrid working) Regional travel is required for this role Key Duties of a Business Analyst...

! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts... Key Duties of a Business Analyst Team Leader: Planning and resource allocation of the BA team according to priorities set...

of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and escalated where applicable. Our Service...: ITIL Processes Service Desk - Tier 1 Triaging Basic Knowledge of Networking Hardware Troubleshooting Customer Service...