requirements. What are we looking for? Previous experience of 1st line help desk support or in offering technical support...’s UK and International business operations by providing effective 1st line support to the business. This list...
Cromwellto resolution at deskside. Create knowledgebase articles where repeated incidents are logged to assist Service Desk Analysts.... A few of our Partners & Accreditations: One of Microsoft UK&I’s top 3 Service Providers having achieved their most highly acclaimed Azure...
Telefónica Tech, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service Taking... and internationally. Overview: There is an exciting opportunity for a driven individual to develop their career in IT, working as 1st...
QA Apprenticeshipsdesk team, assisting with break/fix issues, project work and setting up new equipment. Providing 1st / 2nd Line Technical... vehicle is avilable. Key skills, experience & duties include: Perform regular site visits as an extension of the service...
Syntax Consultancyproblems, administration or network issues; to providing 3rd line IT service desk support; to liaising with external suppliers... to optimise performance, whilst minimising disruption and downtime. You'll also transfer your knowledge to 1st and 2nd line...
National Physical LaboratoryArchitecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support – 32K Our client... Experience in call logging and dealing with 1st-3rd Line Software Support issues Experience in working within a similar...
Ascent Peopleproblems at 1st Line level If you’ve previously worked as a Data Analyst or a Service Desk Analyst this would you suit...
Talent Internationalyou will act as an escalation point for the Service Desk on device related incidents and perform day to day administration... Be Doing: Key ownership of incidents escalated by the IT Service Desk and collaborate with suppliers, application vendors...
JD Sportsyou will act as an escalation point for the Service Desk on device related incidents and perform day to day administration... Be Doing: Key ownership of incidents escalated by the IT Service Desk and collaborate with suppliers, application vendors...
JD Sportsmobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the administration... of firewall and antivirus solutions. Managing user configuration within various systems. Creating and maintaining service desk...
Jameson LegalTechnician to join the their growing Service Desk team. You will be responsible for providing 1st and 2nd line support to all end... initiatives.Key responsibilities include: Manage all IT service requests through to resolution within agreed SLAProvide 1st...
Robert Halfwould include a range of duties including 1st Line support, password re set and troubleshooting. You will be working alongside.... Your duties and responsibilities in this role will consist of: Providing 1st line Support to customers and clients Assistant...
Estio Technology Recruitmentteam, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls... be necessary to vary these to meet the department and business needs. Resolution of 1st and 2nd line support queries...
Devonshires Solicitorsand 2nd line IT support Desk set ups, machine replacements, moves and changes Raising IT support tickets and ticket..., you must be able to demonstrate: Background in 1st / 2nd line support Experience of hosted telephone systems Working knowledge of MS...
TRS Consulting: IT Support, 1st Line, 2nd line, 3rd line, Service Desk Engineer, MSP Reference: 13322 If you are interested in...
Ernest Gordon Recruitmentand escalated through our IT Service Desk. This also includes supporting and triaging any 3rd line cloud and physical IT... development team. You will be providing technical support to the business by resolving 1st, 2nd line requests that are reported...
TLAAdministrator to join their Service Desk team. This role is based fully on-site in their North Bristol office, and is paying... between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT...
Method Resourcing