SERVICE DESK 1ST LINE jobs in United Kingdom #11

About the role You will be part of a team responsible for the provision of 1st line and/or 2nd line support... of and resolution of all support requests; for the provision of 1st line and/or 2nd line field support for all IT & Audio-Visual...

1st and 2nd Line Support to the company's internal employees. Keep ahead of software releases and new features Identify... Experience in a help/service desk support role managing service requests in a ticketing system Background and interests in...

by providing 1st line call resolution, ICT incident and request management and carrying out scheduled system tasks and checks... by liaising with ICT Staff and 3rd parties to ensure prompt resolution in line with the service level agreements and operational...

candidate will have at least 1-2 years’ experience in working in a previous ICT Technician/1st Line support role preferably in... on are looking for an enthusiastic and motivated person who has a real flair for technology mixed with a passion of providing exemplary service to our customers...

for a 1st Line Support Technician for a fantastic organisation based near Dundee. This is a full-time permanent post...: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk...

for 1st line support and participate in the 2nd line day to day activities of the service desk for the hospice. The service... desk provides a single point of contact, covering operational ICT incidents and requests, underpinned by an accurate call...

necessary. Skills & Experience required: Experience providing 1st and 2nd line support within an IT Service Desk environment... supported and maintained. This exciting role will include 1st and 2nd line support for our users through the Catapults IT...

processes and procedures. Provide 1st and 2nd line support and excellent customer service. Administer the IT service desk... asset register. Prioritize and address Service Desk Tickets, order equipment, set up and configure laptops/desktops...

Technology team, 1st Line Risk and Group Risk, Information Security, TMO (Transformation Management Office) and CMO (Change... with documented operational reliance recovery timescales. Management of service desk requests. Deal with escalations in a timely...

We're looking for an IT Support Engineer (1st/2nd Line) to join a well-established and trusted managed service business... Engineer | Second Line Support | IT Technician | Technical Engineer | Service Desk Engineer | Tier 2 Engineer | Help-Desk...

for 1st line support and participate in the 2nd line day to day activities of the service desk for the hospice. The service... desk provides a single point of contact, covering operational ICT incidents and requests, underpinned by an accurate call...

beyond those of the Service Desk 1st Line Analyst and the remote capabilities of 2nd line Analysts, focusing primarily on the desktop... Desk Supervisor or Customer Service Account Manager for P1 or P2 incidents. Your role will also involve managing service...

as expected, our apprentice should be moving towards being able to undertake the Service Desk Analyst (1st Line role... and behavioral skills appropriate to the role. Responsibilities of a 1st line role may include, but are not limited to: Resolving...

Helpdesk Engineer Leeds/Hybrid £20,000 - £26,000 Day-to-Day Duties: Performing to a 1st/2nd Line standard When working... from home you'll be working on the service desk dealing with complex tickets. When working in the office you'll be providing...

set ups. Management of incoming and outgoing post. Liaise with Facilities Management and each service line to support... and service line leads as required, to discuss ongoing issues, best practice, service line areas of responsibility and processes...

support technician to join their team. The role focuses on providing service desk support, hardware maintenance, software roll.... The Role Providing IT support via telephone, email & in person. Dealing with service desk escalations. Hardware...

to join their team in a team lead position. You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application.../CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great...