SERVICE DELIVERY LEAD ITIL jobs in United Kingdom #6

of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs... Participate in cost model development, cost modelling and new business governance Take a lead role in the design of IT Service...

Leader Qualified Managing change in a ITIL v3 and/ or v4 based service management organisation Hands on experience of BMC... Within this role, you will be responsible for: Responsible for supporting a defence comms service using an ITIL framework Service...

with you. Become a Technology Service Desk Team Leader Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role..., leading the delivery of outstanding support to your colleagues across Stores, Distribution Centre (DC) and Support Centre (SC...

tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery...... Oxfordshire £34000 - £35000 per annum IT Service Desk Lead Location: Oxfordshire Salary: £35k Would you like to become involved...

Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role... will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT...

: Team Leadership: Lead and manage a team of service desk analysts, ensuring efficient and effective incident resolution..., applications, security) to ensure seamless service delivery and alignment with overall business goals. SLA and KPI Management...

This role reports into the service management and then Technology Services function that is responsible for the delivery of IT... and all required documentation for project delivery in line with the process. Review the outcomes of the Service Transition Projects to determine...

, risks, and service goals and objectives Lead internal and customer meetings with thorough documentation and rigorous follow... overall vision for Service Delivery and customer satisfaction Determine areas for process improvements within both the...

type: Standard | Business Unit: Customer Success & Service Delivery Life on the team As Service Manager you will be responsible... where improvements are necessary. Identify risks in service delivery, assess commercial implications and take measures to eliminate risk...

to optimize service delivery and ensure adherence to ITIL processes. Coordinate with other IT teams and departments to escalate... Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting...

operation, overseeing a team dedicated to excellence in service delivery. Your responsibilities will include managing people... exceptional service to our clients. About the Role: As the Data Centre Manager, you will take ownership of all aspects of DC...

Leader Qualified Managing change in a ITIL v3 and/ or v4 based service management organisation Hands on experience of BMC... Within this role, you will be responsible for: Responsible for supporting a defence comms service using an ITIL framework Service...

transitions of IT services and effective management of IT suppliers, thereby enhancing service delivery and operational efficiency... management and service transition processes. Strong understanding of ITSM frameworks, such as ITIL, and their application in...

for supporting the vital MILSATCOM Service Delivery Organisation using an ITIL framework Service Management toolset. Assisting the... IT Service Management Lead with capturing existing service management processes in leading change, ensuring smooth...

: 207987 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team The Design...)) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management...

other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care... of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action...

Rail Delivery Group (RDG) brings together the companies that run Britain’s railway into a single team with one goal... (DTS) is part of RDG and provides an industry shared service to enable the use of smart ticket solutions by delivering...