SERVICE DELIVERY LEAD ITIL jobs in United Kingdom #4

priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management... and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks...

of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs... Participate in cost model development, cost modelling and new business governance Take a lead role in the design of IT Service...

for escalations related to Service Management and Delivery, collaborating with Business Partners and internal teams to ensure swift... and management teams that lead them. We’ll broaden your horizons To ensure our services and applications are fit for the modern...

authorisation of all new services and changes on behalf of Technology Service Operations, in line with the ITIL framework, ensuring... impact and risk assessment is undertaken, and mitigation activities established prior to every change. Service Delivery...

delivery Assist the Service Desk Manager in overseeing the operation of the Service Desk team, adhering with the ITIL...Senior Service Desk Analyst Hours of Work: Full-time (35 hours per week, Monday to Friday) Contract type: Permanent...

Leader Qualified Managing change in a ITIL v3 and/ or v4 based service management organisation Hands on experience of BMC... Within this role, you will be responsible for: Responsible for supporting a defence comms service using an ITIL framework Service...

with you. Become a Technology Service Desk Team Leader Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role..., leading the delivery of outstanding support to your colleagues across Stores, Distribution Centre (DC) and Support Centre (SC...

tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery...... Oxfordshire £34000 - £35000 per annum IT Service Desk Lead Location: Oxfordshire Salary: £35k Would you like to become involved...

Platforms and Services Lead. Major / Key Accountabilities Be a role model for customer focused IT service provision, leading... and continuously improving a customer focused service delivery organisation. Ownership of end-to-end user experience for technology...

. Expertise with ITIL or related service delivery frameworks and tools. Managing mobile devices with MDM systems such as Intune.... Taking a lead in the reporting and monitoring of service desk. Improve and enhance the call resolution, user documentation...

we work with. Reporting to the IT Service Desk Team Lead, the role will be to assist the delivery of functions within the IT... relationships and provide continual service improvement. The role will be responsible for day-to-day delivery of IT Service Desk...

: We are looking for a dynamic European Service Desk Manager to head our Service Desk function and lead our European IT Service Desk teams. In.... As the European Service Desk Manager, you will lead efforts to unify Service Desk teams across Europe, fostering...

our service delivery capabilities and stay abreast of industry trends. What You'll Be Doing: European Team Management: Lead... Manager to head our Service Desk function and lead our European IT Service Desk teams. In this role...

performance and investment return. About the Role: The Head of Cloud Service Design will lead the development.... Oversee the implementation of best practices in service design and delivery, including service level agreements (SLAs...

Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role... will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT...

services for military and defence users. Reporting directly to the Service Delivery Lead you will support activities... as required. HOW YOU WILL CONTRIBUTE TO THE TEAM Reporting the P&L of the contract as directed by the Service Lead Coordination of customer...

evidence - working closely with AzT colleagues across the delivery organisation Manage risks associated with IT Service... the effective delivery of all BAU IT services and project and programme related activities Manage Service reviews, IT...