SECOND LINE SERVICE DESK jobs in GREATER LONDON, United Kingdom

resolving first line and / or second line IT support tickets is required for a multi-award winning Managed Service Provider... Engineer / Service Desk Analyst / IT Technician will include: Provide 1st line technical support to end users. Log...

IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service... and communication skills with a solid technical background covering Second Line Support with some Third Line...

escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure... Skills & Experience: Administering and supporting the customer's infrastructure Delivering second line support...

enquiries via phone and email, focused on service excellence and revenue optimisation, operating within departmental SLAs... and compliant quality of work in line with company, industry and legal requirements. Solely responsible for managing all P...

internal and external Facilities requests via Service Now, in line with KPIs. Manage relationships with internal and external... desk including incoming calls and acting as the first point of contact for internal and external visitors. Resolve...

supporting users both remotely and desk-side, with most of your work being escalated from our IT Service Desk. You'll support.... About you The successful candidate should have experience of the following: Demonstrable experience working in a Second line IT...

in supporting users both remotely and desk-side, with most of your work being escalated from our IT Service Desk.... About you The successful candidate should have experience of the following: Demonstrable experience working in a Second line IT...

functions as directed by the Director of the BIA Accounting team. The second is to assist the team in being the UK Finance point... partners from across the regions. Act as advisory service to other Finance groups to promote continuous improvement to process...

of gelato - we did not need any persuading to make it our second home in the country. The Hoxton in Florence will feature 160... of departmental costs and ensure that all expenses are kept in line with budget guidelines, managing and control housekeeping stock...

infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support for all trading and back-office... platforms offered by Marex to both internal and external client base. Support business users offering second and third line...

high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system. Additional... employees. A city so good we had to double down! In 2023 we have opened our second Hoxton in Amsterdam, this time based in the...

with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering first and second line support activities... Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary...

solutions. Act as second and third-line support in undertaking tasks assigned via Service Desk. Support, execute... Warehouse Developer will implement, support and maintain Financial Data Warehousing solutions in line with the Company...

. We place a premium on meeting our customers' high expectations of our products, maintaining our excellent service level track... growing self-service capabilities of the Platform. The Business Support Manager has responsibility for managing the day...

. We place a premium on meeting our customers' high expectations of our products, maintaining our excellent service level track... growing self-service capabilities of the Platform. The Business Support Manager has responsibility for managing the day...

· Collaborate with vendors and other 3rd-party support teams · Provide general second-line support of Windows environments as part... where appropriate · Mentor Service desk team to provide better support of the installed application base. Key Skills and Experience...

and SaaS implementations. Provide effective second and third line support resolving incidents escalated from the Service desk... line with current strategy. Ensure service availability, security, and performance drives the function's activities...