IT SERVICE MANAGEMENT ITIL jobs in GREATER MANCHESTER, United Kingdom #2

of escalation to Betfred Service Desk, ensuring all Incidents are promptly acknowledged, in line with the Incident Management... talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it...

a similar role within the IT industry. ITIL Intermediate qualification (V3 or V4). Proficiency in Service Design.... Coordinating all Service Design and Transition activities, ensuring adherence to the organisation's IT Services Strategy...

Service Management or IT Operations: ITIL or Agile aligned Experience with managing customers (Internal or External... they are receiving the highest quality service by supporting both the Account Management and Support teams in ensuring SLAs are delivered...

This role reports into the service management and then Technology Services function that is responsible for the delivery of IT...Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination...

system integrations Deep understanding of core IT service management, HR and payroll processes and documentation... compliance to ITIL and ITGC controls. The role will entail but not be limited to: Lead the day to day service delivery...

systems projects. Possesses interpersonal and negotiating skills. Knowledge of service management and ITIL principles... ultimately Service Managed under GIS in 'Business as Usual' State. What you'll do Project Management and Delivery (60...

, as the team needs to expand to meet the current Change/IT Plan and additional responsive demand from the business... has an extremely exciting and ambitious Change/IT Plan. If you were successful, you could be Project Managing some of the following...

communications. Familiarity of common information security foundations and management frameworks, such as ISO 27001, ITIL, CIS... it aligns closely with the strategic direction for cyber security. Work with legal and compliance to develop...

3 Service Management Framework qualification and knowledge of ITIL. – Relevant technical certifications. **About the...**Infrastructure Team Leader* Are you a seasoned Infrastructure Engineer with some recent man-management or team...

or perform diagnostics and resolve IT incidents confidently and efficiently. Record, track and document the Service Desk problem... Notifications Escalation Resolution and Closure Service Catalogue Incident Management Problem Management Change Management...

3 Service Management Framework qualification and knowledge of ITIL. – Relevant technical certifications. **About the...**Infrastructure Team Leader* Are you a seasoned Infrastructure Engineer with some recent man-management or team...

Qualifications:** – Experience in private and public cloud datacentre management. – Level 3 Service Management Framework...**Infrastructure Manager – Financial Services** Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT...

through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify... will have the following: Experience working in a service support environment with exposure to ITIL processes. Server...

infrastructure. Update technical documentation to enable the IT Service Desk to resolve more incidents without escalation.... Interested? Please Click Apply Now! Join our client's team and help drive excellence in IT infrastructure management...

Range: £50,000 - £55,000 Your work matters to millions. Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home.... Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV. Your impact...

Range: £50,000 - £55,000 Your work matters to millions. Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home.... Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV. Your impact...

made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line... lunch Salary: £35,000 - £50,000 DOE + benefits About BCN: BCN is a leading managed IT services provider based in the...