What will I bring to the role? Strong experience in CSM, IT Service Management and IT Operations ITIL or Agile aligned Managing... management responsibilities along with being the accountable leader for our customers. Service Leads are responsible for the...
ANSconnectivity issues. Familiarity with IT service management tools (e.g., ServiceNow, FreshDesk, MS Dynamics). Excellent... and service requests accurately using the IT service management system. Prioritise and escalate tickets as necessary to ensure...
British Engineering Services GroupTechnology Infrastructure Library) principles and IT service management best practices. Relevant certifications (e.g., ITIL...Why this job matters We are looking for an experienced IT Support Manager to lead our relationship management-focused...
BTprivate and public cloud data centre management. – Level 3 Service Management Framework qualification and knowledge of ITIL...Head of IT and Security, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision...
Ascent Peoplethat the DR testing schedule is aligned with the Operational Resiliency requirements and the IT service level agreements. The... managed service partners and the running of resiliency solutions as they are developed. The IT DR Engineer will also advise...
Canopiushave a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures..., which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models...
University of ManchesterService Management or IT Operations: ITIL or Agile aligned Experience with managing customers (Internal or External... they are receiving the highest quality service by supporting both the Account Management and Support teams in ensuring SLAs are delivered...
ANSThis role reports into the service management and then Technology Services function that is responsible for the delivery of IT...Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination...
Freshfields Bruckhaus Deringersystem integrations Deep understanding of core IT service management, HR and payroll processes and documentation... compliance to ITIL and ITGC controls. The role will entail but not be limited to: Lead the day to day service delivery...
ITVSubtitle Senior Field Service Engineer Contract Permanent Location Manchester IT jobs in Manchester... If you are looking for IT jobs in Manchester, this could be the perfect role for you. This job is for a senior field service engineer...
Global Technology Solutionson expenditure and potential future cost Supporting the IT Service Manager with supplier management activities, such as attending... can contribute to the evolution of our IT asset management practices. The successful candidate will work alongside the...
AJ BellIT Service Management arena. Your key priorities are ServiceNow platform performance and the maintaining of this critical... knowledge of relational databases. Experience with IT Service Management, Service Desk and Change & Problem Management...
CanopiusRange: £50,000 - £55,000 Your work matters to millions. Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home.... Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV. Your impact...
ITVRange: £50,000 - £55,000 Your work matters to millions. Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home.... Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV. Your impact...
ITVmade on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line... lunch Salary: £35,000 - £50,000 DOE + benefits About BCN: BCN is a leading managed IT services provider based in the...
BCN Grouphigh levels of service availability. Responsibilities: Incident Management Lead and coordinate the resolution... improvements and maintain the Major Incident Management process, ensuring adherence to industry best practices and ITIL framework...
BCN Groupindustry. Experience in IT and Cloud controls testing. Knowledge/experience with major cloud service providers, preferably... environment. The successful candidate will have: Extensive experience within Risk Management within the Financial Services...
Gresham Hunt