IT SERVICE MANAGEMENT ITIL jobs in GREATER MANCHESTER, United Kingdom

job. Are you a visionary within IT Service Delivery? Can you create an ITIL service delivery environment from scratch? Do you have experience... respect of Service Delivery and will be a visionary in delivering a world-class IT service. This is not a man-management role...

What will I bring to the role? Strong experience in CSM, IT Service Management and IT Operations ITIL or Agile aligned Managing... management responsibilities along with being the accountable leader for our customers. Service Leads are responsible for the...

progression, we are looking for a 1st line IT Service Desk Agent to join our busy and innovative team at our Head Office in... Line Agent looking for a new challenge with an industry leader. As a first line IT Service Desk Agent, you will play...

connectivity issues. Familiarity with IT service management tools (e.g., ServiceNow, FreshDesk, MS Dynamics). Excellent... and service requests accurately using the IT service management system. Prioritise and escalate tickets as necessary to ensure...

certification or equivalent knowledge of IT service management best practices. Relevant industry certifications (e.g., Microsoft.... To support our continued ambitious growth plans, we are delighted to be recruiting for a Technical IT Service Desk Specialist...

and management of all devices within the business. This includes technical project work, service requests, software deployments... Be Doing: Key ownership of incidents escalated by the IT Service Desk and collaborate with suppliers, application vendors...

and management of all devices within the business. This includes technical project work, service requests, software deployments... Be Doing: Key ownership of incidents escalated by the IT Service Desk and collaborate with suppliers, application vendors...

private and public cloud data centre management. – Level 3 Service Management Framework qualification and knowledge of ITIL...Head of IT and Security, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision...

that the DR testing schedule is aligned with the Operational Resiliency requirements and the IT service level agreements. The... managed service partners and the running of resiliency solutions as they are developed. The IT DR Engineer will also advise...

Working in the IT Service Desk Team to support our network of around 800 colleagues across 5 sites. Our Head office... staff). When An employee reaches out for IT support, as the name suggests, they raise a ticket to our IT Service Desk team...

health checks, capacity planning, and performance analysis to optimize IT infrastructure, following ITIL service capacity..., network, and infrastructure in their IT Operations Centre to their OLA's. with other teams and service owners. This role...

knowledge (ITIL) Leadership skills Project Management skills (IT Infrastructure upgrades, etc) Wider knowledge of Vendor... would suit someone who has a solid background in IT Support / Infrastructure, who would be comfortable managing a small team of 2...

to have experience having worked for a IT Managed Service Provider MSP (Cloud Service Provider – CSP, IT Service Provider (ITSP... experience in a similar role within an MSP – CSP – ITSP – IT Service Provider – Cloud Managed Service Provider. A desire...

Service Management or IT Operations: ITIL or Agile aligned Experience with managing customers (Internal or External... they are receiving the highest quality service by supporting both the Account Management and Support teams in ensuring SLAs are delivered...

This role reports into the service management and then Technology Services function that is responsible for the delivery of IT...Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination...

system integrations Deep understanding of core IT service management, HR and payroll processes and documentation... compliance to ITIL and ITGC controls. The role will entail but not be limited to: Lead the day to day service delivery...

requires a strong understanding of ITIL service management, change management, and project management. ABOUT YOU The ideal... management experience is essential to being successful in this role. The Ideal Candidate ITIL Foundation Experience...