IT SERVICE DESK ESCALATION jobs in GREATER LONDON, United Kingdom #3

. Service Desk Support Proactively monitor the Service Desk for incidents and events raised by customers via email, portal...-related issues, acting as a bridge or escalation point when necessary. Collaborate with the Xfuze technical and service teams...

. We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute... Controller (Spanish Speaking) 12 Month FTC A little bit about our team: Warner Music’s EMEA Shared Service Centre is the home...

’ data centers for global clients, primarily serving IT service providers, telecommunications companies, and financial... into a Service Desk Ticketing system. Demonstrated good judgment and instincts in decision-making. Capable of actively engaging...

Helpdesk Leader/ Senior Help desk Business: Information technology Company Location: City of London Salary: up... and training of employees, and overseeing the team's daily operations. -Performing customer service functions, including...

with the Service Delivery Manager to ensure users receive a high-class support service including remote and at-desk support... Ensure all IT incidents and service requests are recorded accurately and assigned Assist with IT projects as and when...

. Maintaining both the Service Desk and Team Knowledge Bases. Develop and create support procedures that will improve support... but not limited to: Service Desk, NOC, Local Support. College degree or relative work experience. Team player who is ambitious...

of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider... Assignment Instructions. In the event of an emergency follow prescribed escalation/communication procedures with Site Management...

with other IT staff as appropriate to determine root cause, solutions and service improvements. Building and maintaining positive... of service desk tools to ensure tickets are accurately tracked, updated and closed in a time effective manner Ability to create...

with other IT staff as appropriate to determine root cause, solutions and service improvements. Building and maintaining positive... of service desk tools to ensure tickets are accurately tracked, updated and closed in a time effective manner Ability to create...

: A Day in The Life The Global Tech Support Analyst Intern is a member of the UMG Global Service Desk that provides front... to ensure a timely response and resolution that meets the documented Service Level Agreements. Familiar with a variety of IT...

migration efforts  Support ticket resolution and acts as escalation point for Tier 1 and 2 service desk support.  Create... services. As the team that maintains a core infrastructure service, the team must collaborate with a number of business...

working within a service desk. Purpose of the Job The Role will be the front to keep a watchful eye over the endpoints... To be successful in this role you must have: Previous service desk experience, we are looking for a minimum of 18 months...

, network, monitoring, and backup) Act as an escalation for the Service Desk and assist with resolving issues Work with 3rd... party suppliers to ensure continuity of good service On-site office visits We'd love to hear from you if you have: IT...

), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services...Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers...

), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services...Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers...

Providing an escalation-point for clients Continuous improvement of the support process Ensuring Platform service and incident... and Purpose The Whitespace Platform went live in August 2019. It is a truly digital platform used by brokers and underwriters in...

processing in financial ERP Understanding of internal controls, indirect taxes, and service desk operations desired... it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any...