CUSTOMER COMPLAINTS LEAD jobs in UNITED KINGDOM, United Kingdom

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

will be responsible for overseeing a customer service team and handling customer complaints. Manage and resolve customer complaints in... a timely and satisfactory manner. Lead a team of customer service representatives, fostering a supportive and efficient...

process. Customer Complaints Officer Location: South West – Fully Remote IR35 Status: Inside IR35 Your duties... to achieve satisfactory resolution for the customer Work with the Customer Standards Lead and colleagues in the Customer...

Health Professional Complaints Lead you will report into the Customer Experience Manager and be the primary clinical voice... within the Customer Experience team, providing clinical insight, analysis, input and leadership within complaints, regulatory...

processing of the activities. Other duties might be assigned to the Complaints & Distribution Lead in order to assist the..., with the relevant departments in the company, and under the supervision of the QA Associate Director, the Complaints...

based on-site. You will be accountable for process adherence and customer outcome performance, playing the lead role in... of Consumer Duty and TCF principles Strong Customer Focus to achieve resolution to complaints. Driving behaviours underpinned...

based on-site. You will be accountable for process adherence and customer outcome performance, playing the lead role in... of Consumer Duty and TCF principles Strong Customer Focus to achieve resolution to complaints. Driving behaviours underpinned...

that could lead to complaints or escalations and recommend enhancements. Assist in compiling reports and contributing to governance...Our client is in search of experienced Senior Complaint Officers to adeptly manage and resolve Stage 2 complaints...

. Purpose: As the Customer Service Manager, your primary purpose is to lead and manage the travel complaints department... at their best, while ensuring that customer complaints are managed within regulatory standards and acted upon as the second level escalation...

. Purpose: As the Customer Service Manager, your primary purpose is to lead and manage the travel complaints department... at their best, while ensuring that customer complaints are managed within regulatory standards and acted upon as the second level escalation...

. What we're looking for Experience handling customer complaints within a home claims or technical and large loss environment... Empathy and customer-centric approach to investigate and resolve complaints Familiarity with Treating Customers Fairly (TCF...

of Sutton Coldfield. We are now looking for an experienced, Part-Time Complaints Handler / Lead to support us in addressing... objective of the Complains Handler / Lead is to ensure that all complaints and compliments received by SCGP are effectively...

Officer The Corporate Complaints & Insight Coordinator role is pivotal to the success of delivering a first-class customer... and compliance in line with Complaint Handling Code requirements. Ensure the accurate recording of customer complaints into the...

As Complaints Manager at Go.Compare you’ll ensure that we’re able to resolve customer queries and deliver excellent... to customers and resolving complaints, we’re very open to backgrounds and some of our best Advisors have come from customer facing...

Job Description: As Complaints Manager at Go.Compare you'll ensure that we're able to resolve customer queries.../Ombudsman regulations. Customer service & complaints handling - you'll have experience of working in a role where your primary...