CUSTOMER COMPLAINTS LEAD jobs in BIRMINGHAM, United Kingdom

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

Query & Customer Complaints Resolution Pro-actively reviews and resolves all delivery queries. Identify 'root causes... - to ensure we continue to provide our customers with the products they need to live a happier, fuller life. The Customer...

Query & Customer Complaints Resolution Pro-actively reviews and resolves all delivery queries. Identify 'root causes... - to ensure we continue to provide our customers with the products they need to live a happier, fuller life. The Customer...

Job Title: Mental Health Service Lead Location: Remote with occasional travel to business and client meetings... within allocated service lead specialism. Ensure highest standards of care are maintained for patients, clients, and colleagues...

Are you friendly and approachable? Do you value great customer service? This could be the role for you… This role... for opportunities to up-sell and make recommendations to enhance their experience Responding promptly to guest complaints, seeking...

business. Being part of the team, you will provide support and help maintain and improve the levels of customer service... Responsibilities: Leading and overseeing a team of staff dedicated to providing outstanding customer service in the front-of-house...

As Unit leader you will: Lead a team of engineers in your region to meet business targets and deliver exceptional customer... region efficiently. Collaborate with others to prevent and resolve complaints effectively. Inspire and drive change...

support to the Sales department by investigating and reporting upon customer quality complaints. This may involve liaising... to introducing new and/or improving existing products/processes, reducing rejections or improving customer satisfaction. The...

, and productivity. Handle escalated customer inquiries or complaints, demonstrating effective problem-solving skills and conflict... You will be responsible for: Lead, mentor, and motivate a team of RSL sales representatives to achieve performance targets and KPIs...

place. Personally deal with and resolve any customer complaints / issues relating to Facing Brick and SRW... Products (North England). The role will mainly focus on maximising SRW sales, and building the customer base and sales...

. Handle escalated customer inquiries or complaints, demonstrating effective problem-solving skills and conflict resolution... for: Lead, mentor, and motivate a team of RSL sales representatives to achieve performance targets and KPIs. Monitor...

. Achieve highest standards in customer excellence and adhere to customer complaints procedures wherever required Identifies... and a longer timeframe in order to secure the business. Responsible for generation of new customer business, volume and gross...

finest customer experience Well-established practice with a good reputation in the area Lead, direct, and motivate the... and customer service issues. Handle any customer complaints Ensuring that customer service is at the top of your agenda Right...