2ND AND 3RD LINE jobs in United Kingdom #8

of customers infrastructure and applications Escalate relevant and more complex work to the 2nd/3rd Line Service Desk Engineers... Working with 3rd party vendors to resolve customer issues Requirements: Keen interest and personal experience in IT...

running of the IT Support team (including 1st, 2nd, and 3rd line support) being on hand to deal with any escalated issues..., 2nd and 3rd line fix capabilities Formal IT qualification or similar field desirable Excellent stakeholder management...

with the University of Edinburgh was ranked 1st in Scotland and 3rd in the UK for quality and breadth of research (based upon... Good University Guide 2023, our Chemical Engineering is the 6th in the UK (the 2nd in Scotland), Aeronautical...

37.5 hours Closing date: Sunday the 2nd June 2024 at 11:30pm Please note this role is being advertised as a Charity Shop... process and those who are shortlisted will be asked to attend interviews virtually W/C 3rd June. We're looking for confident...

an introductory call 2nd Stage - Interview with the UK Retail Manager and the Boutique Manager 3rd Stage - Interview with the..., while managing all steps of the sales process and offer an exclusive customer service in line with brand guidelines. Key...

strategies and embedding best practice approaches. Provide 2nd and 3rd line support for our deployed cloud-based solutions... line support to deployed cloud-based solutions. Either line manage or act as a technical mentor to others in the team...

will be working within a newly formed 2nd line support team, with responsibility for resolving incidents raised by customers, via the... and 3rd parties; Participate in an Out of Hours on call rota. Qualifications Qualifications KNOWLEDGE, QUALIFICATIONS...

within the 2nd Line of defence, you’ll lead and support the business, managing risk and compliance positions effectively... collaboratively with 1st Line Cyber Teams to ensure Business Assurance plans are known and the requirements of 2nd Line are understood...

your chosen career Closing Date: Sunday 2nd June 2024 Anticipated Interview Date: Week commencing 3rd June 2024 The... for members of the team. You will also provide a first line of contact for any queries from office-based colleagues about the...

. 5 days per month £40,000 - £50,000 + Benefits Applause IT are hiring an IT Support Engineer with 2nd / 3rd line..., you should also be confident in communicating with 3rd party suppliers and collaborating with external IT service providers in order to deliver...

& 3rd line IT helpdesk support. Strong knowledge of the Microsoft Office suite. Self-motivated, well organised... Skills and Experience Very good English communication skills. MSP experience Great customer service skills. 1st, 2nd...

will be working within a newly formed 2nd line support team, with responsibility for resolving incidents raised by customers, via the... and 3rd parties; Participate in an Out of Hours on call rota. Qualifications Qualifications KNOWLEDGE, QUALIFICATIONS...

at KeTech: KeTech’s service and maintenance team provide its clients with 2nd and 3rd line support and maintenance of KeTech...

Are you a 2nd Line IT Support Analyst looking for the next step in your career? Position Overview A prestigious... architecture company is looking for an experienced and technical 2nd line engineer to join their team as an IT Systems...

and Experience Very good English communication skills. Great customer service skills. 1st, 2nd & 3rd line IT helpdesk support...

, etc.) Provide 2nd/3rd Line support for I.T systems Patch Management & System Upgrades: Validate and install patches... networks. High-level of technical troubleshooting + remediation experience at a 2/3rd line level. Must be able...

Main Responsibilities Working as one of our Desktop Engineers, your responsibilities will be: Providing 1st and 2nd line support... and methods. Escalating incidents or service requests to the relevant team or 3rd party and monitoring the progress of these...