2ND AND 3RD LINE jobs in United Kingdom #6

. How to Apply: Please complete our online application form. Closing date: 2nd June 2024 Shortlisting - week commencing 3rd June 2024 Interviews... About you Have a good knowledge and understanding of child protection practices Provide direct line management and supervision...

escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest... that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly...

. Escalation of calls to 2nd & 3rd Line Team as necessary. Provide excellent customer service. Work with other internal teams... (3rd Line Technical Delivery Teams Development Projects etc.) Assisting with service management reporting on previous...

. Imaging and deploying workstations to end-users via SCCM/CM Assess and resolve a range of 1st line 2nd line queries... within the business. Escalate issues to IT team leader and 3rd line team within the organisations internal IT teams and work...

Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support...

using the company van (in line with company procedures). Head Office, Hemel Hempstead, Premier Park (near Wembley... ● Collection and returns of hire props and equipment for photo shoots. ● Organise and book 3rd party deliveries...

consideration! Key Skills: Senior IT Engineer, 2nd/3rd Line Engineer, Senior Technical Support, 3rd Line IT Support, 2nd Line IT...

infrastructure, deliver enhancements through project work and resolve escalated 2nd and 3rd line support issues, helping to ensure...

: You will be providing 2nd line support to all of internal end users. You will be responding to inbound tickets, logging faults with 3rd.... Role Responsibilities: Provide 2nd line support to the internal end-users. Deploy new hardware to end users, install...

and marketing agencies. The role will entail being an escalation point for 1st and 2nd line Engineers as well as responding... to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients...

You will be supporting the migration from Windows 10 to Windows 11 (approx 9,500 computers). Providing 2nd and 3rd line technical support...

environment at 2nd or 3rd line level is essential A thirst for continuously improving technical knowledge Experience working... and procedurally via Phone, Email or Web portal in line with defined SLAs and KPIs. Ensure clear ticket updates. Work within ITIL...

Responsibilities: Support the migration from Windows 10 to Windows 11 (approximately 10,000 computers). Provide 2nd and 3rd line...

support analysts, to 2nd/ 3rd line support, the application management team or a 3rd party Learn to deliver end user...

for our customers, taking ownership of 2nd/3rd line incident and operational problems across their platforms to ensure delivery to the...

infrastructure, deliver enhancements through project work and resolve escalated 2nd and 3rd line support issues, helping to ensure...

/support, as needed. What you will be doing: Providing technical support, 1st and 2nd line customer facing and remote... and be able to demonstrate their effectiveness through Key Performance Indicators Maintain relationships with 3rd party suppliers...