. Reporting to Key Stakeholders the Team and Service Performance. Ensuring an efficient escalation of tickets to the 2nd/3rd line... 2nd line team leads to ensure all leadership activities are aligned. Working to ITIL best practices, you will strive...
Birketts/ 3rd Line support Liaise directly with users and key stakeholders (internal and external) to understand and resolve issues... Investigate potential and actual service problems and recommend & test proposed solutions Software version control Provide 2nd...
Bristow Holland, they would have ample background in IT Support, cisco and infrastructure. The Role: Complex 2nd Line/3rd line tickets Dealing...: IT Support background Background in Cisco and Infrastructure Local to Ipswich Keywords: 3rd line support, 3rd line...
Ernest Gordon Recruitment