1ST LINE CUSTOMER SERVICE jobs in ENGLAND, United Kingdom #9

of Service desk systems and associated tools Proven experience working on a helpdesk in an IT environment 1st Line Support...Are you a Service Desk Analyst looking for a new and exciting opportunity? If so read on! I am looking to speak...

and you have the ambition to match ours, then read on! The Job Role The role is to provide 1st line support to customers using... our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim...

Job Description We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service... Class Employee Engagement'. Duties: Resolving requests that have been made by the customer. To liaise with 3rd line...

relevant 2nd line support teams. Log all calls in the Service Desk Call Logging system. Take ownership of customer...This is a 1st line IT support role offering a supportive environment to kick-start your career in IT...

. ESSENTIAL SKILLS AND EXPERIENCE Firstly, 4 years plus experience progressing through a service desk 1st, 2nd, or 3rd line...Job Title Cloud IT Solutions Technical Consultant - Service Desk Consultant 5660 Job Ref No 5660 Salary...

for you! Join a friendly Leeds based team providing 1st line support, there are excellent opportunities to grow your skillset and career... Key Responsibilities: Provide 1st line support to local and global users via phone, email or face-to-face. Escalate...

and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify... and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in...

where needed to the third line team, and meeting agreed service level metrics Provide an excellent level of customer service, and build... on customer service, and excellent communication skills A proactive mindset, and effective problem-solving skills A passion...

that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly... in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills...

Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world... Team, Internal Audit Team and 2nd Line Risk, acting as a Service Management Subject Matter Expert - pulling in the Head...

Responsibilities: Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative...IT Service Desk Team Leader Salary: £30,000 - £34,000 + Benefits Package + Additional Bonus 3 days p/w on-site...

of Service desk systems and associated tools Proven experience working on a helpdesk in an IT environment 1st Line Support...Are you a Service Desk Analyst looking for a new and exciting opportunity? If so read on! I am looking to speak...

Overview Are you looking for a challenging role where you can provide exceptional customer service and utilize... on delivering excellent customer service inside and out. Our reputation depends on the service we provide to our internal...

Are you looking for a challenging role where you can provide exceptional customer service and utilize your technical... on delivering excellent customer service inside and out. Our reputation depends on the service we provide to our internal...

support via our ticketing system, phone, email and remotely, as well as hands on occasionally. Great customer service is key.... Ensuring deployed software is Licenced where required. Undertaking some 1st Line duties as required including support ticket...

Job Description: A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony... and where necessary escalated to senior colleagues. You will have excellent communication skills, a passion for customer service...

role working for a leading global law firm, you will be responsible for providing 1st line support for all technology...-based customer service role Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops...