1ST LINE CUSTOMER SERVICE jobs in United Kingdom #9

in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in... Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries...

that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly... in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills...

Engineer / Service Desk Analyst / IT Technician will include: Provide 1st line technical support to end users. Log... resolving first line and / or second line IT support tickets is required for a multi-award winning Managed Service Provider...

processes and supporting procedures, ensuring an efficient and effective consistent service is delivered in line with customer... reviews Skills & Experience Essential skills: Exceptional customer service & communication skills. Experience working...

Job Description We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service... Class Employee Engagement'. Duties: Resolving requests that have been made by the customer. To liaise with 3rd line...

of Service desk systems and associated tools Proven experience working on a helpdesk in an IT environment 1st Line Support...Are you a Service Desk Analyst looking for a new and exciting opportunity? If so read on! I am looking to speak...

and you have the ambition to match ours, then read on! The Job Role The role is to provide 1st line support to customers using... our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim...

for you! Join a friendly Leeds based team providing 1st line support, there are excellent opportunities to grow your skillset and career... Key Responsibilities: Provide 1st line support to local and global users via phone, email or face-to-face. Escalate...

. ESSENTIAL SKILLS AND EXPERIENCE Firstly, 4 years plus experience progressing through a service desk 1st, 2nd, or 3rd line...Job Title Cloud IT Solutions Technical Consultant - Service Desk Consultant 5660 Job Ref No 5660 Salary...

statutory bank holidays, rising to 35 days with service £42,588 from 1st July 2024 pa for a 35 hour a week contract Regular...Pay review pending; the salary for this role will rise to £42,588 from 1st July 2024 About the Role...

relevant 2nd line support teams. Log all calls in the Service Desk Call Logging system. Take ownership of customer...This is a 1st line IT support role offering a supportive environment to kick-start your career in IT...

and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify... and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in...

primary objectives to provide 1st and 2nd line technical support for all departmental IT applications, business services..., and general customer service are excellent. In addition to excellent customer service skills, solid, extensive all-round technical...

. OR ITIL Foundation. OR Proven IT Service Desk experience gained at 1st line level (min 1 year)...: Serving as the primary point of contact for customer inquiries via phone, email, or self-service portal. Ensuring incidents...

customer service. You will have excellent communication skills with the ability to explain technology clearly to non-technical.... You will have a good knowledge of IT Service Desk operations, to include knowledge of IT best practice, industry trends and customer...

where needed to the third line team, and meeting agreed service level metrics Provide an excellent level of customer service, and build... on customer service, and excellent communication skills A proactive mindset, and effective problem-solving skills A passion...

Do you have a passion for providing first class customer service within a service desk environment? Here at Saint... 36.25 hrs per week. Based in East Leake, Loughborough on a hybrid basis. The Service Desk function provides first line support...