1ST LINE CUSTOMER SERVICE jobs in United Kingdom #10

an enthusiastic and approachable individual to join our Digital ICT department providing technical 1ST line service desk support.... You must have relevant experience in a busy service desk environment providing technical customer support to various levels of users...

that delivers market leading solutions to mid-market customer are looking for a personable, friendly Service Desk Engineer... to provide 1st and 2nd line support to their client base. Please note – this role is based in Central London (London Bridge...

telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible... remuneration provided) Essential 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment...

Server, O365, Active Directory, as well as Cyber Security and Cloud, you will develop to provide 1st line technical support... and service knowledge Person Specification Essential Criteria: Previous experience in a customer service role Able...

, and exceptional customer service to join an established professional IT services company based in Huddersfield, West Yorkshire. Skills...: oversee the performance of 1st and 2nd Line Engineers, providing guidance and support to maximize their effectiveness Lead...

, and experience: 9+ months in a 1st line support role experience Microsoft technologies Cloud technologies Managed service... Provisioning Provide excellent customer service via the telephone, ticketing system, email system and face-to-face Accurately log...

. Here’s what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in... and following these up to completion. Requirements 1 - 2 years’ experience within a similar 1st Line Support role, Excellent...

. Ensuring timely resolution and excellent customer service. Ability to maximise impact by prioritising and escalating issues... line/Service Desk role. Proficiency in Windows and macOS troubleshooting at Service Desk level. Experience of supporting...

, diagnosing customer issues and providing a high level of first time fix Incident and problem management – taking over from 1st... or 2nd line engineers where escalation is required Education Service Delivery Manager – Qualifications & Knowledge: 2...

shaping our service offering and maintaining our reputation for excellent customer service. Key Responsibilities: Provide... 1st/2nd line support for Microsoft’s core cloud business applications and operating systems. Support services...

for delivering the very best customer service experience, working in collaboration with our colleagues in the 2nd Line... all Requests or Change Requests. Your profile Essential Criteria Previous experience in 1st Line Support. Excellent verbal...

times and identifying opportunities to increase first time fix rate. 1st and 2nd line support - troubleshooting of IT... significant relevant customer-facing experience and IT technical skills. You'll have excellent customer service skills...

first time fix rate. 1st and 2nd line support - troubleshooting of IT related incidents from in-house software, O365 suite... and IT technical skills. You’ll have excellent customer service skills and telephone manner and will have some experience in...

first time fix rate. 1st and 2nd line support - troubleshooting of IT related incidents from in-house software, O365 suite... and IT technical skills. You'll have excellent customer service skills and telephone manner and will have some experience in...

beyond those of the Service Desk 1st Line Analyst and the remote capabilities of 2nd line Analysts, focusing primarily on the desktop..., you will utilise your exceptional customer service skills to quickly solve issues whilst keeping the customer informed at all stages...

on how to improve processes and current operating systems Support the 1st and 2nd line support teams as and when...Express Recruitment are delighted to partnering up with one of the East Midland's fastest growing Managed Service...

that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly... in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills...