WEB CUSTOMER EXPERIENCE LEAD jobs in BELFAST, United Kingdom

to lead significant digital projects and make a tangible impact on our customer experience. Location: Belfast/ hybrid...-notch services and seamless customer experiences. We are looking for a dynamic Web Development Manager to join the team...

. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web.... Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer...

and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service... our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go...

of experience in software testing with a record of test lead responsibilities. Strong familiarity with terminal scripting, CLI, AWS..., all within a sophisticated data analytics pipeline built on Amazon Web Services (AWS). Key Responsibilities: As a Software Test Developer...

. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it: Lead..., interaction designer, product designer or similar role. Experience in best practices for native mobile, touch, voice and web...

and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online... such as Java, front-end web development, JavaScript and JavaScript frameworks. Experience implementing CPQ technologies (Financial...

based on market and customer feedback. Some experience in graphic design or illustration is desirable but not essential..., and essential customer content. You’ll be working closely with an enthusiastic product team helping to design and build the...

. Customer service/care experience. Experience of working with a CRM (Customer Relationship Management) system or database... for new volunteers Proactively deal with queries from supporters via telephone, email, web and post applying a professional...

. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it Lead..., interaction designer, product designer or similar role. Experience in best practices for native mobile, touch, voice and web...