TELEPHONY AGENT jobs in ENGLAND, United Kingdom

Sales Agent Location: Leamington Spa Salary: £23,000 - £30,000 with Excellent Benefits Our client, a leading... company in the energy sector, is seeking an engaging and proactive Sales Agent to join their dynamic sales team. This hybrid...

Sales Agent Location: Leamington Spa Salary: £23,000 - £30,000 with Excellent Benefits Our client, a leading... company in the energy sector, is seeking an engaging and proactive Sales Agent to join their dynamic sales team. This hybrid...

. Job Description As a Collections Agent, you will work as part of our Operations Collection Team. We are a customer facing telephony team consisting..., exercising common sense and treating customers with compassion. As a Collections Agent, we are looking for someone to: Deal...

Agent , on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate... environment Experience of using IT & telephony systems and administrative procedures in a customer focused organisation...

and requests from customer end users through the different channels (Telephony, Ticketing tool, email) Manage user contacts...

this role, you'll need: Minimum 2 years of telephony experience, preferably in a call centre environment...

workflow and telephony technologies Excellent Objection handling skills Previous cold calling experience is essential...

, and life insurance Key Responsibilities and Duties of a Quality Assurance Officer Completion of telephony call recording... on a weekly basis Developing training plans for all Agents Update of Memo/Text Log to agents Agent process Manuals...

to optimise workforce management, enhance agent performance and ensure a seamless customer experience across a range of channels..., including phone, email, chat and social media. Capable of using contact centre telephony platforms to manage call routing...

to optimise workforce management, enhance agent performance and ensure a seamless customer experience across a range of channels..., including phone, email, chat and social media. Capable of using contact centre telephony platforms to manage call routing...

, prioritised and routed accurately. The 1LS Agent will also be expect to provide Incident Resolution to support the First Time Fix... by the Service Desk. Telephony Average Handle Time (AHT) & Contacts per Analyst per Day (CPAPD) at or better than target...

and telephony systems, along with in-depth training in Landlord & Tenant Law. You will be responsible for your own portfolio..., sending them to the court for issue. {prepare bundles for court hearings, liaising with your client and the agent attending...

independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture... of desktop/laptop/mobile / Telephony systems : Desktop/Laptop O/S: Windows 7 & 10, MAC OSX Mobile OS: Apple iOS, Android...

estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture... of desktop/laptop/mobile / Telephony systems : Desktop/Laptop O/S: Windows 7 & 10, MAC OSX Mobile OS: Apple iOS, Android...

and telephony systems, along with in-depth training in Landlord & Tenant Law. You will be responsible for your own portfolio..., sending them to the court for issue. {prepare bundles for court hearings, liaising with your client and the agent attending...