-service and through automated alerts. Prompt escalation of incidents and requests to 2nd and 3rd line support where first... contact resolution/first time fix is not possible Where appropriate, provide 2nd line support at the desks of our employees or in...
Penguin Books-service and through automated alerts. Prompt escalation of incidents and requests to 2nd and 3rd line support where first... contact resolution/first time fix is not possible Where appropriate, provide 2nd line support at the desks of our employees or in...
Penguin Random House-service and through automated alerts. Prompt escalation of incidents and requests to 2nd and 3rd line support where first... contact resolution/first time fix is not possible Where appropriate, provide 2nd line support at the desks of our employees or in...
Penguin Bookssupport function Management and Ownership of internally escalated support tickets within SysAid to 2nd line support... £22,308 Activities / Main Duties: 1st line support answering up to 40+ technical supports calls daily, delivering pro-active support...
Haartsupport function Management and Ownership of internally escalated support tickets within SysAid to 2nd line support... £22,308 Activities / Main Duties: 1st line support answering up to 40+ technical supports calls daily, delivering pro-active support...
Spicerhaart