TECHNICAL ACCOUNT MANAGER ITSM jobs in ENGLAND ENGLAND, United Kingdom

-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software... to develop technical success plan Provide oversight of support tickets, taking ownership of customer issues reported...

-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software... to develop technical success plan Provide oversight of support tickets, taking ownership of customer issues reported...

Contributor (IC) role. As a Lead - Account Manager at Freshworks, you'll be responsible for driving sales into existing defined... required Qualifications 3-5 years of sales experience; preferably in an Account Manager role in a high-velocity software sales environment...

Contributor (IC) role. As a Lead - Account Manager at Freshworks, you’ll be responsible for driving sales into existing defined... required Qualifications 3-5 years of sales experience; preferably in an Account Manager role in a high-velocity software sales environment...

We have a new opportunity for an experienced ITSM Manager to join the Application Support & Maintenance department. If you feel... this role would suit your skills and experience, we would be delighted to hear from you. As the ITSM Manager you will report...

and how to quantify the value of outcomes. In partnership with the Account manager, lead quarterly business reviews with key customer... support and best practise on building a DEX team, embedding DEX in existing process (e.g. ITSM) and building new DEX processes...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination... minimum ) and Service Management principle understanding Technical & People Skills: Applies structured thinking and logical reasoning...

Job Description Service Delivery Manager Salary: £60,000 - £68,000 Location: Mainly remote with occasion travel... to London required. Permanent I have an exciting Service Delivery Manager opportunity with one of the country's leading...

preferably from a similar technical environment. Experience working with a Windows environment. ITIL 4 Qualification.... Atlassian, JIRA or Confluence experience is beneficial. Hands on experience with ITSM tools. This is a fantastic opportunity...

Operations team and the IT Service Desk Manager as appropriate following demonstrated troubleshooting. Perform daily routine... to the IT Service Desk Supervisor and IT Service Desk Manager by prioritising and resolving any escalated issues/requests...

, including incident responder and incident manager roles Understanding and application of ITSM principles Experience with IT.... We offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including...

University's students, staff and IT officers when seeking technical support or reporting IT incidents. We set the standard... will join a collaborative team of customer-focused analysts, user administrators and IT Service Management (ITSM) tool specialists...

and incident manager roles Understanding and application of ITSM principles Experience with IT Service Management toolsets.... We offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including...

you will report to the ITSM Manager. You will be responsible for the co-ordination of Major Incident Management, Problem Management...-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including...

Designation CONSULTANT No. of Positions 1 Experience 4.5-8 Years Skill (Primary) DWP-USS-Global Account... and fostering teamwork. Work closely with Incident Management support staff to obtain technical knowledge and to permanently solve...

Account Management Qualification B-Tech Expected Date of Closure 20-Aug-2024 Employee Group Business Line FT... and fostering teamwork. Work closely with Incident Management support staff to obtain technical knowledge and to permanently solve...

-centric tasks like system migrations, patching, upgrades, troubleshooting, and performance optimisation. Technical Account... Management: Act as the Technical Service Delivery Manager (BASIS point of contact) for assigned customers, providing ongoing...