would be responsible for providing functional consulting in ITSM space to implement various ITIL® processes utilizing tools like ServiceNow... and buy-in Lead functional process implementations for designed/re-designed processes using ITIL® based tools like ServiceNow...
FalconSmartITrunning of the Service Desk Technical: Assist all users with any logged IT related incident when called upon to do so.... Accurately record, update and document incidents and requests using the IT Service Desk call logging system (ServiceNow...
Experis