* Responsibilities: - Collaborate with Service Analysts to enhance current processes (Incident Management, Request Fulfillment, Change...-transition using JIRA Service Management. - Lead internal training for the Service Management team and create documentation...
iO Associatesa good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service / Change... (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk...
FryerMiles Recruitment, changes to services and project transition, they will be accountable for the BAU production service availability. The role... to ensure service continuity in the event of incident or problem. Ensure strict adherence to group Change and release policies...
Wincanton