SERVICE SUPPORT MAJOR INCIDENT jobs in NORTH WEST ENGLAND, United Kingdom

capabilities and overall service resilience. Provide training and guidance to technical teams on major incident handling procedures...Job title: Major Incident Manager Reports to: Head of Operations Location: Role can be based...

of IT Service Delivery should have: Proven experience in Service Delivery Management including Major Incident and Problem... customers. Responsibilities: Lead a team of 20+ which includes Service Desk Managers, 2nd Line Support Engineers, IT Asset...

Service Design Packages which clearly and accurately define service definition, Service Criticality, Support Model... and recommendation into effective output Excellent analytical, problem solving and influencing skills Major Incident Management...

configuration and integrations supports ITV’s HR and Payroll processes in support of complex incident resolution. Provide... leadership during major incidents making critical decisions where necessary to restore service asap; this may require working out...

offices. Proactively support IT operations, in the service desk environment at 1st / 2nd line level, escalating issues... where required to help ensure a smooth and effective support operation for the end users. To provide Service Desk support to the Canopius...

: Manage major incidents and support the problem management process. Provide out-of-hours duty manager support for major... incident management and service escalations. Ensure service requirements are determined and agreed with all customer groups...

to THG operations globally. Monitoring of information feeds to identify major incidents and determine the potential impact... Policy. Constantly communicate to support travellers, employees and offices during emergency situations. Conduct...

guidance, advice and support to all commanders during major, critical, CT, or business continuity incidents. Ensure... assessment of risk and creation of our plans, policies and procedures relating to the management of CT and Major Incidents...

) as a Part-time Contingency Planning Officer to coordinate, support and participate in partnership arrangements with relevant... relation to Major and Critical incidents. Developing and testing Contingency Plans, where appropriate, whilst ensuring full...

. We are looking for a highly motivated individual to join our team and be a driving force in further developing our clinical service... and service delivery needs are for the equivalent of a whole-time post, however part-time and flexible working will be considered...

North West. Support the development and delivery of the business QHSSE strategy and objectives, resulting in a positive..., safe working culture. Working within the wider QSHE team, you will play a major role in ensuring that the company meets...

and performance, whilst supporting and monitoring key KPIs and SLAs. The NOC are integral to the Major Incident process, with a NOC... incident response and management during periods of network or service failures. Produce and maintain project documentation in...

of major infrastructure projects to support the decommissioning of Sellafield and to create a clean and safe environment... with Sellafield’s managed cloud service provider as well as other CDE resolver groups providing support with Digital systems...

with Sellafield’s managed cloud service provider as well as other CDE resolver groups providing support with Digital systems... with other Digital resolver groups including Managed Cloud Service providers and third party application vendor support services...

of major infrastructure projects to support the decommissioning of Sellafield and to create a clean and safe environment...’s managed cloud service provider and other CDE resolver groups providing support with Digital systems or requesting Digital...

, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers.... About You As a Platform Tech Leader, you will lead critical incident and technical problem management efforts, providing expert leadership in...

, support the development and delivery of the business QHSSE strategy and objectives, resulting in a positive, safe working... culture. Working within the wider QSHE team, the post holder will play a major role in ensuring that Brenntag in the UK...