SERVICE SUPPORT MAJOR INCIDENT jobs in LEEDS, United Kingdom

quality and integrity of Major Incident Management process - interface with Service Delivery Managers, Support teams, and DAZN... of that service. When a major or critical incident occurs, the right technical resources will be activated, you lead major Incident...

. Active role in driving and Incident Reduction Plan with the target of reducing number of service-impacting Major Incidents... any underlying faults and achieve the required service stability. Incident Management Ownership of the Incident...

have to visit client sites for major incident resolution and complex issues. If you are looking for a rewarding role...Senior 2nd Line Support Up to £35K Leeds Company benefits Company pension Health and wellbeing programme...

of an outage or major incident. Contribute to and maintain a knowledge base with solutions to common issues for self-service... information. Log and track support requests using a ticketing system. Offer exceptional customer service by maintaining...

, you have worked in a 24x7 environment, handled technical case escalations and incident management, worked in technical support... and resolving customer requests Participate in incident management and on-call rotation Participate in a variety of Support...

and Problem Management and wherever possible Incident Reduction and Service Improvements. We want to recruit a new engineer... possible! Want to hear more? The Cloud and Security Lab are responsible for support of the Infrastructure Applications aligning...

and Problem Management and wherever possible Incident Reduction and Service Improvements. We want to recruit a new engineer... possible! Want to hear more? The Cloud and Security Lab are responsible for support of the Infrastructure Applications aligning...

Restructure with strong focus on Change, Incident and Problem Management and wherever possible Incident Reduction and Service.... Together we can make it possible! Want to hear more? The Cloud and Security Lab are responsible for support of the...

of) a dedicated Security Operations Centre (SOC) to support the defence of a major UK CNI organisation. The networks protected... the SOC’s Security Incident and Event Management (SIEM) toolsets to detect and investigate potential Security and Service...

with change and major incident management processes and standards. To provide guidance and training to the service desk.... To liaise with the change management and major incident management teams to ensure that problem resolutions are aligned...