SERVICE SUPPORT MAJOR INCIDENT jobs in United Kingdom #4

readiness calls with service delivery teams (1st to 4th line) covering incident, requests problem and changes for the day.... Responsible for ownership and adherence of ITIL and other Service Management process and policies. Running and managing Major...

supported by Atos during the Out of Hours period. We are responsible for Major Incident reporting for some of Atos' biggest... (calls & emails) First line triage of incidents. Identifying Major Incidents and following the appropriate Incident...

and Problem Management and wherever possible Incident Reduction and Service Improvements. We want to recruit a new engineer... possible! Want to hear more? The Cloud and Security Lab are responsible for support of the Infrastructure Applications aligning...

catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher...Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new...

Negotiation skills A passion for service improvement Incident, Request, Problem, Access and Order Management Ability to liaise... Service Management delivery interface to all employees of the company in the management of their personal ICT requirements...

supervision. Serves as an escalation point for outages and Major Incident events. **NOTE: The Primary Responsibilities... of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3...

Job title: Customer Service Advisor Department: Sopp&Sopp Location: Peterborough or Halifax Hours: 37.5 hours... off in Lieu that week. Salary: Starting £23,400 We're looking for a Customer Service Advisor to be part of our Success...

Job title: Customer Service Advisor Department: Sopp&Sopp Location: Peterborough or Halifax Hours: 37.5 hours... off in Lieu that week. Salary: Starting £23,400 We're looking for a Customer Service Advisor to be part of our Success...

We are looking for someone with strong organisational and customer service skills to join Norfolk Fire and Rescue Service (NFRS) as a Critical Equipment Support Worker... a requirement to work outside of core hours and at weekends in the event of major incident or events. For further information...

Desk, ensuring high quality customer service and support across all IT incidents and requests. Operating within the ITIL.... Responsibilities Leadership and Management: Lead, motivate, and support the service desk team. Plan and schedule staff shifts...

incident review. Monitor, control, and support service delivery; ensuring systems, methodologies and procedures are in place... leading IT Service Delivery teams in complex and dynamic environments requiring 24/7 support; ITIL V3 foundation...

and our Third Party partner. You will assure compliance with our major processes including Incident, Change and Asset Management... as possible. We are strengthening our IT organisation to enhance the provision of IT services to our 2000 staff and many volunteers. The Service...

finance application configuration and integrations supports ITV’S FInance processes in support of complex incident resolution.... Provide leadership during major incidents making critical decisions where necessary to restore service asap; this may require...

As an Automation Service Delivery Manager, you will play a key role in our transformation, supporting our automated processes..., maintenance and optimisation of automated solutions. This is a senior role which is key in driving successful support...

consistency and quality standards Provide oversight and guidance on major incident root cause investigations and be the point...KPMG Product Owner - Service Now Role Title (incl. grade): Product Owner - Service Technology Grade B Role title...

configuration and integrations supports ITV’s HR and Payroll processes in support of complex incident resolution. Provide... leadership during major incidents making critical decisions where necessary to restore service asap; this may require working out...

, you will be required to operate as part of a team, working alongside other Engineers, fulfilling works for major oil companies & independent customers..., and a chance to expand your skill set. Wellness and Support: We care about your well-being. Enjoy life assurance, unlimited access...