development of good customer service practices for the entire Team. Reporting to the Service Desk Manager as part of the... wider IT team. Leading of incidents and service requests to resolution. Follow ITIL Practices. Manage on call support...
SocotecAbility to deliver outstanding service in a high pressure environment ITIL / ITSM v3 Certification desired Experience of support... Digital platforms are supported by high quality service delivery and we continuously drive our performance. You will work...
Greene King. Together with other internal IT departments and third-party service providers the job holder will provide a reliable, highly... available server and network infrastructure service to users. Location: Network role covering all Screwfix sites - Trentham...
Wincanton, Use Case Diagrams, Test Plans, and Process Flow Diagrams if needed. Familiarity of regulations applicable to IT Service... as they are acquired for use. Agrees on goals with manager. Performs work assignments given by manager, to the quality required and in...
Charles River Laboratories