authorisation of all new services and changes on behalf of Technology Service Operations, in line with the ITIL framework, ensuring... with the defined process and ITIL best practice, such that change is managed in a controlled and planned manner at all times...
Transport for LondonJob Description: Job Title: - Service Desk Analyst Reporting to: - Service Desk Manager Job type: - Permanent... of working in an IT support role, with familiarity of IT Service Management tools; or completed an ITIL Foundation, Level 2...
Methods Business and Digital TechnologyJob Title: - Service Desk Analyst Reporting to: - Service Desk Manager Job type: - Permanent, full time Location..., with familiarity of IT Service Management tools; or completed an ITIL Foundation, Level 2 or Level 3 End User Computing qualification...
Methods Business and Digital Technologyinternal SAP team and support the Senior Service Performance Manager. You will be responsible for the delivery of all various... to deliver the business outputs required. Assist the Senior Service Performance Manager in shaping the portfolio. Responsible...
Transport for Londonand resolution of incidents, service requests and problems in relation to software, hardware, and Audio-visual services. Reporting... to the IT Frontline Services Manager, the role holder will have responsibility for the operational delivery of an end-to-end...
University of East London, with excellent knowledge of ITIL best practices and IT Service Management (ITSM). The role is ideal for someone who... Plus and Access Control improvements. Use your knowledge of ITIL to ensure continuous improvement of IT Service Management in the...
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