and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT... Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT...
QA Apprenticeships/AV Support Technician. Responsibilities: Learning how to monitor the IT Service Management system for new incidents... and service requests, processing based on priority and urgency. Learning how to and assisting others in the provision of 2nd line...
QA Apprenticeships