to good causes. Role Purpose: The Service Improvement team is responsible for continually reviewing the effectiveness... self service opportunities Driving first contact resolution on all channels ensuring right information first time every...
Allwyn● Delivering Solutions (Continuous Improvement & Process): Recommends and implements new ideas, novel applications or changes in... / arrears) being written off ● Minimising aged debt ledger balances above 30 days ● A positive Grade of Service (GOS) metric...
Allwyn