SERVICE DESK OPERATIONS MANAGER jobs in BERKSHIRE, United Kingdom

of engineering services, operations, and compliance delivery across the account. Follow EMCOR best practice to provide service... collaborative role that implements and manages quality services that meet the needs of the business, including: Service Desk...

through the Help Desk to ensure all are rectified within SLA timeframes. Keep the Shift Manager and Operations Manager...

of Service Desk and Scheduling across the account in compliance with contract deliverables and KPI's demonstrating continual... of Area Service managers, Supervisors and Engineers, Service Desk Support Team, and Scheduling Team To deliver and manage...

and Microsoft SharePoint in line with Client targets After training support the Service Desk function on an adhoc relief basis... Administrative duties as they relate to the Scheduling and Service Desk functions Liaise with the scheduling team in all matters...