ICT Service Desk Analyst Salary: £25,764 - £26,792 Location: Edinburgh Hours: 35 hours per week... regularly to ICT Service Manager highlighting any user dissatisfaction and delays in resolution. Urgently escalate any suspected...
Hanover (Scotland) Housing Associationidentify areas for improvement in conjunction with the Service Desk Manager and Service Delivery Manager Develop operational... to support the Service Desk 1st line team to ensure the call answering KPI's are maintained The Technical Analyst will play...
Xerox