SERVICE DESK MANAGER 3RD jobs in UNITED KINGDOM, United Kingdom #3

Department provides a comprehensive medical record service to NHS Western Isles for both inpatients and outpatients. Medical... and efficient location and retrieval of records. Outpatient Reception desk duties. Appointment booking and recording clinic...

assured you'll get the training to handle bespoke tech. You'll also get the chance to work with the Desktop Manager, Field... incidents and Changes and Service Requests, often via remote assistance. Strong technical expertise is therefore essential...

Manager and assisting with resolutions. Contribute towards continuous service improvement alongside service managers... knowledge so that they can progress and improve. What will I bring to the role? Service Desk/Support experience in an MSP...

, FortiClient EMS, and Jira Service Desk. Take ownership of a number of end-user systems. Focus on project work to upgrade..., and Wireless configurations. Desirable knowledge, or willingness to learn: Experience with implementing/updating Service Desk...

to ensure alignment on the day's schedule, e.g. pre-arranging team breaks accordingly Manage desk allocation in coordination... with the EAs and Office Manager, for London employees and visiting staff Daily office walkaround - check the tidiness...

to resolution, including follow up with 3rd line support, to meet our Service Level Agreement (SLA) targets Encouraging customers... and passion for new technology. You will be working mostly with existing customers, providing help desk support to both direct...

both assigned Council service desk calls and any related calls logged with 3rd party supplier service desks. Play a lead role in..., pro-active feedback, and customer queries from service desk ticket creation to resolution within agreed SLAs. Advanced...

insurance market. Your role will involve completing desk-top and on-site risk management appraisals and surveys of customer... relationships to facilitate the delivery of exceptional service as part of Ecclesiastical’s Risk Management team. Work...

communication and collaboration across diverse teams. Monitor Service Desk System and Resolution Time: Collaborate with the team... in supporting multi-site AV setups or an interest in learning Azure knowledge Ivanti Service Manager CrowdStrike...

engineers on customer contracts. Analyse Service Desk calls for EUC Devices and incident data to identify and advise on any... potential user training requirement. Create knowledgebase articles & provide training for Service Desk Analysts to increase 1st...

Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing... Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third...

Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated...! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts...

and associated equipment in Microsoft and Mac OS, iOS & Android based technologies Work closely with the service desk and service... delivery teams in addition to the 3rd line teams. Support to be provided extends from desktops, laptops, mobile devices...

processes. Service Desk Support Proactively monitor the Service Desk for incidents and events raised by customers via... as the primary service point of contact for our largest clients, ensuring their success and satisfaction. Build and maintain...

communications. Key Accountabilities IT Service Delivery Provide remote and desk-side support and assistance to employees (users... to ensure accurate statistics and analysis of calls Liaise and coordinate with the Group Service Desk to ensure timely...

communications. Key Accountabilities IT Service Delivery Provide remote and desk-side support and assistance to employees (users... to ensure accurate statistics and analysis of calls Liaise and coordinate with the Group Service Desk to ensure timely...

of calls Liaise and coordinate with the Group Service Desk to ensure timely identification, capture, assignment, processing... rooms and logging of advanced issues with 3rd party providers Good knowledge and understanding of service provisioning...