SERVICE DESK MANAGER 3RD jobs in LONDON, United Kingdom

3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk To take ownership... closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting customers and configuration...

Exponential-e

appropriately. Working in collaboration with our 3rd party IT support desk, to ensure escalation of service ticket resolution.../2024 Join Greensleeves Care as an IT Service Delivery Manager Are you looking for a rewarding career with a reputable...

Greensleeves Homes Trust

escalated from Service Desk Administer and maintain existing customer infrastructure Monitor and troubleshoot server...Systems Engineer/ IT Manager London Hybrid/Remote (Greater London Only) Overview: An excellent opportunity...

iO Associates

Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary... Fusion Support Team Manager to provide essential backfill cover, allowing existing support team members to focus on the...

Critical Project Resourcing

, network, monitoring, and backup) Act as an escalation for the Service Desk and assist with resolving issues Work with 3rd... with your name on it! Reporting to the Infrastructure Manager the Infrastructure Engineer will be responsible for maintaining...

Tandem Bank

FOH leadership team and facilities manager to deliver contractual service requirements, exceed expectations and create... “at desk” first fix IT and AV support Be the face of the facilities team by providing tangible service that is visible...

Mitie

Service Desk System and Resolution Time: Collaborate with the team to maintain a 100% fixed-on-target resolution time... to learn Azure knowledge Ivanti Service Manager CrowdStrike Cisco VPN Desktop Virtualisation experience Microsoft 365...

Benefact Group

where appropriate · Mentor Service desk team to provide better support of the installed application base. Key Skills and Experience...About Us From humble beginnings as London’s most trusted business-class car service to now the world’s largest owned...

Addison Lee

goal of the Roving Ambassador is to support the FOH leadership team and facilities manager to deliver contractual service... Support the facilities manager, and FOH leadership team to deliver contractual service requirements, ensuring process...

Mitie

goal of the Roving Ambassador is to support the FOH leadership team and facilities manager to deliver contractual service... Support the facilities manager, and FOH leadership team to deliver contractual service requirements, ensuring process...

Mitie

is vital to the store's prosperity. Your role encompasses driving sales growth, delivering exceptional customer service... experiences. Key responsibilities: Leadership Support the Boutique Manager in the efficient running of the boutique...

Stage - Interview with the Hiring Manager and the Head of Retail 3rd Stage - Interview with the UK Brand Director LEARN... approved pieces etc) Reports any stock discrepancies and provide explanation on stock losses Work with Boutique Manager...

developments and make recommendations to the Service Desk Support Manager/Head of I.T. where they might be of use to the Firm..., with some 2nd line support with 3rd line when necessary. Assist IT support manager with IT hardware and software related projects...

Just IT Recruitment

Targets. Promote the resolution of incidents into Service Desk where possible, by assisting colleagues unprompted and pro... incident tickets. Escalate issues to 3rd line support as and when necessary either EMEA 3rd line or external service providers...

Incite Insight

including Application Development and Maintenance, Service Desk and Workplace Services and Infrastructure Management. We operate... support organisation including an outsourced local Service Desk. Following an intense period of technology transformation...

ING

including Application Development and Maintenance, Service Desk and Workplace Services and Infrastructure Management. We operate... support organisation including an outsourced local Service Desk. Following an intense period of technology transformation...

ING