knowledge items where appropriate. Resolution of reported faults escalated by the Service Desk to 2nd Line Support... within defined Service Level Agreements (SLAs). Ensuring all actions carried out on issues and incidents are recorded accurately in...
Gold GroupService Desk Support / 2nd Line / Contract / MelkshamAn urgent requirement for an IT support Engineer... for at least 3 days per week.Responsibilities:Responsible for providing support for all IT services in line with agreed Service Level...
Robert Half